At a Glance
- Tasks: Help customers switch to Fibrus through engaging phone sales and web chat.
- Company: Join a diverse, award-winning team at Fibrus focused on growth and collaboration.
- Benefits: Enjoy competitive pay, mental health support, and professional development opportunities.
- Other info: Flexible working options and a supportive culture await you!
- Why this job: Make a real difference in your community while building a rewarding career.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
What will you be doing?
- Helping customers to make the move to Fibrus, making phone-based sales from outbound and inbound calls.
- Helping customers find pre-contract solutions and processing sales via web chat.
- Ensure all orders are processed efficiently & effectively using Fibrus ordering system.
- Follow up with customers to ensure they are fully updated with order/installation progress.
- Work closely with other members of the Fibrus Team.
- Ensuring quality and compliance standards at all times and meeting and exceeding operational sales targets consistently.
What will you bring?
- Demonstrable telephone-based or face-to-face sales experience.
- Be committed, professional, reliable, target driven and ambitious, demonstrating a willingness to learn.
- Confidence using systems and software to process orders and communicate.
- Excellent/confident verbal and written communication skills.
- Have a can-do attitude and the desire to deliver a quality service to customers.
- Understand the importance of compliance in the telesales environment.
Is Fibrus for me?
At Fibrus, we put our people first! Our culture is focused on trust, collaboration, growth, and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers!
How to apply
To apply to join the Fibrus Group, please do so online and our recruitment team will be in contact with you once we’ve had a chance to have a look at your application.
Fibrus Limited is an equal opportunities employer and always aims to recruit the person who is most suited to the job, welcoming people of all backgrounds.
Telesales Representative in Belfast employer: fibrus
Fibrus is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture centred on trust, collaboration, and flexibility. With competitive salaries, comprehensive benefits including mental health workshops and private healthcare, and a commitment to diversity and inclusion, Fibrus empowers its team to thrive both personally and professionally while making a meaningful impact on the digital infrastructure of Northern Ireland and Great Britain.
