At a Glance
- Tasks: Lead the sales voice for Fibrus, delivering amazing customer experiences and selling Hyperfast Fibre broadband.
- Company: Join a vibrant team at Fibrus, transforming digital infrastructure in Northern Ireland and Great Britain.
- Benefits: Enjoy competitive salaries, mental health workshops, private healthcare, and professional development support.
- Other info: Fibrus values diversity and offers comprehensive support for life changes.
- Why this job: Make a real impact while working in a supportive and flexible environment focused on growth.
- Qualifications: Sales experience, strong communication skills, and a can-do attitude are essential.
The predicted salary is between 25000 - 30000 £ per year.
Your mission is to be the telephone voice of sales for Fibrus, delivering amazing customer experience and selling our products and services to prospective clients across residential and small businesses enquiring about Fibrus Hyperfast Fibre broadband and ancillary products. You will become part of our vibrant and fast-paced desk sales team, working on one of our call or online chat campaigns. This could range from inbound to outbound, warm to cold data.
What will you be doing?
- Helping customers to make the move to Fibrus, making phone-based sales from outbound and inbound calls.
- Helping customers find pre-contract solutions and processing sales via web chat.
- Ensuring all orders are processed efficiently & effectively using Fibrus ordering system.
- Following up with customers to ensure they are fully updated with order/installation progress.
- Working closely with other members of the Fibrus Team.
- Ensuring quality and compliance standards at all times and meeting and exceeding operational sales targets consistently.
What will you bring?
- Demonstrable telephone-based or face-to-face sales experience.
- Be committed, professional, reliable, target driven and ambitious, demonstrating a willingness to learn.
- Confidence using systems and software to process orders and communicate.
- Excellent/confident verbal and written communication skills.
- Have a can-do attitude and the desire to deliver a quality service to customers.
- Understand the importance of compliance in the telesales environment.
Is Fibrus for me?
At Fibrus, we put our people first! We are proud to be a company that encourages colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth, and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers!
Along with competitive salaries and an excellent benefits package, we also offer our colleagues benefits including mental health workshops, professional development support and private healthcare. We recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.
As we continue to grow, you would be joining a team of dedicated and passionate people who work hard every day to improve the lives of those in our communities by transforming the digital infrastructure of Northern Ireland and Great Britain!
How to apply
To apply to join the Fibrus Group, please do so online and our recruitment team will be in contact with you once we've had a chance to review your application. We wish you the best of luck and thank you for your interest in Fibrus.
Fibrus Limited is an equal opportunities employer and always aims to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities.
All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include references, right to work, criminal record history, and professional qualifications.
Telesales Agent in Lisburn employer: Fibrus Networks Ltd
Fibrus is an exceptional employer that prioritises the well-being and growth of its employees, offering a vibrant work culture in Belfast that fosters collaboration and flexibility. With competitive salaries, comprehensive benefits including mental health support and professional development opportunities, Fibrus is dedicated to creating a supportive environment where team members can thrive while contributing to the transformation of digital infrastructure in Northern Ireland and Great Britain.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Agent in Lisburn
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Telesales Agent at Fibrus Networks Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Fibrus Networks Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Telesales Agent. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Telesales Agent in Lisburn
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Fibrus Networks Ltd:When writing your cover letter, make sure to tailor your message specifically for Fibrus Networks Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Fibrus Networks Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Fibrus Networks Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Fibrus Networks Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Fibrus Networks Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
