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- Tasks: Supervise installation teams to ensure safe and timely customer connections.
- Company: Join Hyperfast, a leader in connecting communities with cutting-edge technology.
- Benefits: Flexible working options, diverse workplace, and opportunities for career growth.
- Why this job: Make a real impact by leading projects that connect customers to the Fibrus Network.
- Qualifications: 2 years of experience in supervising installation teams and telecoms knowledge required.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
Your mission is to ensure we connect our customers to the Fibrus Network in a timely, safe, and compliant way. The successful applicant will be supervising all install contractors across GB, responsible for the safety and quality of customer connections and ensuring that customer expectations are met.
What will you be doing?
- Support the Installation contract partners to deliver customer connections, adhering to KPIs.
- Continuously drive efficiency and compliance (internal and external, e.g., PIA), reviewing quality performance and implementing necessary actions.
- Ensure all work sites are to Chapter 8 requirements.
- Supervising and ensuring the Contract installation partners complete infrastructure build (additional ducting and poling) according to Fibrus and PIA specifications.
- Driving a health and safety culture by completing audits on all work practices.
- Conducting QC/SHEQ audits.
- Respond in a timely manner to customer complaints ensuring successful resolution.
- Completing quality audits of installation work at both customer premises and in the wider Fibrus network.
What will you bring?
- 2 years experience supervising installation teams.
- Experience working on overhead and underground network in telecoms - FTTH.
- Thorough knowledge of the SROH & NRSWA Specification for the reinstatement of openings in roads and first-hand experience in reinstatement management is essential.
- Good people skills and comfortable communicating across different contractors.
- Civils and poling experience.
- Street works/CSR accredited PIA certification would be desirable.
How to apply
Please apply directly via our website. At Hyperfast, we recognise the positive value of diversity, promote equality and challenge unfair discrimination. We are an equal opportunities employer and always aim to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities. We’re happy to discuss flexible working - there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to.
All offers of employment with Hyperfast will be subject to the satisfactory completion of pre-employment checks which may include references, right to work, criminal record history, and professional qualifications. To be considered for this role you will be redirected to and must complete the application process on our careers page.
Installations Supervisor employer: Fibrus Networks Ltd
Contact Detail:
Fibrus Networks Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installations Supervisor
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecoms industry, especially those who might know about openings for Installation Supervisor roles. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SROH & NRSWA specifications. Be ready to discuss how your experience aligns with the job requirements, especially around health and safety practices. Show them you’re the right fit!
✨Tip Number 3
Don’t forget to showcase your people skills! As an Installation Supervisor, you'll be managing contractors, so highlight any past experiences where you successfully led teams or resolved conflicts. It’s all about demonstrating your leadership abilities.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at Fibrus. Let’s get you connected to that dream job!
We think you need these skills to ace Installations Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Installation Supervisor role. Highlight your experience in supervising installation teams and any relevant telecoms work you've done. We want to see how your skills match what we're looking for!
Showcase Your Experience: In your application, don’t just list your past jobs. Instead, showcase specific projects or achievements that demonstrate your ability to drive efficiency and compliance. We love seeing real examples of how you've made a difference!
Be Clear and Concise: When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, especially when it comes to your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way to ensure your application gets to us. Plus, you’ll find all the details you need about the role and our company there.
How to prepare for a job interview at Fibrus Networks Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the SROH & NRSWA specifications. Being able to discuss these in detail will show that you’re not just familiar with the requirements but also understand their importance in ensuring safety and compliance.
✨Showcase Your Leadership Skills
As an Installation Supervisor, you'll be leading teams. Prepare examples of how you've successfully supervised installation teams in the past. Highlight any challenges you faced and how you resolved them, demonstrating your ability to drive efficiency and maintain quality.
✨Safety First!
Familiarise yourself with health and safety protocols, especially Chapter 8 requirements. Be ready to discuss how you’ve implemented safety measures in previous roles and how you plan to foster a health and safety culture within the team.
✨Communicate Effectively
Good people skills are essential for this role. Think about how you can demonstrate your ability to communicate across different contractors. Prepare to share instances where your communication skills helped resolve issues or improved team performance.
