Field Sales Coach in Belfast

Your mission is to provide sales training, mentoring, and support services. The purpose of the role is to train and educate sales team members from the point of their initial hire and on a continuous, ongoing basis. You will work closely with our Team Leaders and Sales Managers to identify challenges faced by field sales agents on-the-job and recommend ways to increase sales productivity. The overall goal is to increase the overall performance of our sales team by giving new starts and our sales team members the right tools, skills, and knowledge they need to be successful.

What will you be doing?

• Establish training needs by collaborating with sales leadership and Team Leaders, analyse sales and performance results.
• Conduct skills gap analyses to identify areas of improvement.
• Deliver training on field, in the classroom and through digital platforms.
• Develop individual and/or group training methods to meet the needs of the department.
• Work as part of the wider ISP team to help deliver an effective onboarding experience.
• Support sales training and onboarding of new Fibrus Champions, to help them hit the ground running.
• Coordinate individual and team performance review sessions to discuss strengths and weaknesses.
• Evaluate and report on training program effectiveness and adjust as needed.
• Provide a leadership role to mentor and coach sales agents as needed or requested by leadership.

What will you bring?

• Advanced sales and coaching skills.
• Excellent oral and written communication skills.
• Ability to design effective training programs.
• A confident, natural leader with demonstrated critical thinking and collaboration skills.
• Great organizational and interpersonal skills.
• Ability to interpret data, measure performance, and quickly identify issues and opportunities.
• Experience with building and developing teams.
• Displays solid business acumen and good work ethic.
• Experienced with onboarding processes.
• People oriented; you thrive on seeing others succeed.

Desirable experience:

• Proven experience in a team leader/coaching role within the telecoms or utilities industry.

At Fibrus, we put our people first! Our culture is focused on trust, collaboration, growth, and flexibility. We invest in our people, offering colleagues benefits that improve their personal lives as well as their careers! Along with competitive salaries and an excellent benefits package, we also offer benefits including mental health workshops, professional development support and private healthcare. We recognise the importance of supporting our colleagues with life changes and have comprehensive policies around menopause, mental health, pregnancy loss and leave for maternity, parental and adoption.

As we continue to grow, you would be joining a team of dedicated and passionate people who work hard every day to improve the lives of those in our communities by transforming the digital infrastructure of Northern Ireland and Great Britain!

How to apply

To apply to join the Fibrus Group, please do so online and our recruitment team will be in contact with you once we've had a chance to review your application. We wish you the best of luck and thank you for your interest in Fibrus.

Fibrus Limited is an equal opportunities employer and always aims to recruit the person who is most suited to the job, welcoming people of all backgrounds. We particularly encourage applications from women, under-represented genders, individuals with disabilities, and under-represented ethnicities.

All offers of employment with Fibrus will be subject to the satisfactory completion of pre-employment checks which may include references, right to work, criminal record history, and professional qualifications.