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- Tasks: Generate leads and conduct outbound calls to educate clients about our services.
- Company: Join Fibre Telecoms UK, a leader in advanced communication solutions.
- Benefits: Full-time role with opportunities for growth and development.
- Other info: Work in a supportive environment with a focus on client relationships.
- Why this job: Be part of a dynamic team making a real impact in the telecoms industry.
- Qualifications: Strong communication skills and experience in lead generation or customer service.
The predicted salary is between 25000 - 30000 £ per year.
Fibre Telecoms UK, with over 30 years of experience in the telecoms industry, is a leading provider of advanced communication solutions, specializing in award-winning phone systems from top brands like Samsung, Siemens, and LG. Based in Southampton, the company prides itself on its UK-based customer care team and a commitment to delivering exceptional service. As a pioneer in internet IP solution phone systems, Fibre Telecoms UK offers the latest technology to businesses, including future-proof options for the transition from ISDN to digital lines. The experienced team ensures tailored communication solutions that meet customers' unique needs by conducting in-depth line and broadband assessments.
Role Description
This is a full-time, on-site role for a Telemarketing Specialist based in Southampton. In this position, you will be tasked with generating leads, conducting outbound calls, educating prospective clients about Fibre Telecoms UK’s services, and scheduling appointments. Providing excellent customer support, addressing inquiries, and contributing to sales efforts will be key responsibilities. You will work closely with the sales and customer service teams to help grow the business and build client relationships.
Qualifications
- Strong skills in Lead Generation and Sales techniques
- Experience in Customer Service and Customer Support
- Excellent Communication skills and an ability to engage confidently with clients at all levels
- Strong organizational skills and attention to detail
- Ability to work independently and as part of a team
- Proficiency in using CRM systems and telemarketing tools is a plus
- Previous experience in the telecoms or technology industry is highly desirable
- High school diploma or equivalent; additional certifications in sales or customer service are advantageous
Telemarketing Specialist in Southampton employer: Fibre Telecoms UK
Contact Detail:
Fibre Telecoms UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telemarketing Specialist in Southampton
✨Tip Number 1
Get to know Fibre Telecoms UK inside out! Familiarise yourself with their services and the tech they offer. This way, when you chat with potential clients, you can confidently discuss how their solutions can meet specific needs.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your delivery, the better you'll engage with clients during those all-important calls.
✨Tip Number 3
Network like a pro! Connect with industry professionals on LinkedIn and join relevant groups. You never know who might have a lead or a tip that could help you land that Telemarketing Specialist role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Fibre Telecoms UK team.
We think you need these skills to ace Telemarketing Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in lead generation and customer service. We want to see how your skills align with what we do at Fibre Telecoms UK, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the Telemarketing Specialist role and how your background makes you a perfect fit. Remember, we love a bit of personality, so let your enthusiasm show!
Show Off Your Communication Skills: Since this role involves engaging with clients, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional, but don’t forget to inject a bit of your own style!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about who we are and what we do!
How to prepare for a job interview at Fibre Telecoms UK
✨Know Your Stuff
Before the interview, make sure you research Fibre Telecoms UK and their services. Familiarise yourself with their phone systems and the transition from ISDN to digital lines. This will show your genuine interest in the company and help you answer questions confidently.
✨Practice Your Pitch
As a Telemarketing Specialist, you'll need to communicate effectively. Practice your introduction and how you would explain Fibre Telecoms UK's services to potential clients. Role-playing with a friend can help you refine your approach and boost your confidence.
✨Showcase Your Skills
Highlight your lead generation and sales techniques during the interview. Be ready to share specific examples of how you've successfully engaged clients in the past. This will demonstrate your ability to contribute to the sales efforts at Fibre Telecoms UK.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company culture. Inquire about the team dynamics or how success is measured for a Telemarketing Specialist. This shows that you're not just interested in the job, but also in how you can fit into their team.