Quality, Safety & Compliance Manager

Position: Quality Assurance Specialist
Department: Environmental, Health, Safety & Security (EHSS) – Programmes & Strategy
Reports to: EHSS Leadership
Location: London Heathrow
Travel Requirement: Up to 75% (including nights, weekends, and holidays)
Position Summary
The Quality Assurance Specialist plays a key role within Unifi\’s EHSS Programmes & Strategy team, supporting continuous improvement and compliance across safety and operational procedures. This position focuses on evaluating risks, conducting field assessments, and ensuring alignment with both internal policies and external regulatory standards. The successful candidate will help enhance Unifi\’s Safety Management System (SMS) and support station-level engagement through structured audits and corrective action planning.
Key Responsibilities

• Collaborate with operations, compliance, and safety teams to implement tools, procedures, and processes supporting a robust company-wide Safety Management System.
• Lead and manage Unifi\’s internal safety audit programme to ensure operational compliance with both company and regulatory requirements.
• Evaluate the effectiveness of current procedures and audit findings in reducing safety incidents; recommend and implement improvements as necessary.
• Conduct field audits and assessments to identify compliance gaps and root causes, propose and track corrective actions.
• Perform regular site visits to Unifi and customer stations to assess safety practices, coach staff, and promote a proactive safety culture.
• Collect feedback from local and regional leadership to improve the design and effectiveness of safety programmes.
• Develop and communicate impactful, scalable corrective actions to support compliance and continuous improvement across the organisation.

Required Qualifications & Skills

• Bachelor\’s degree in Environmental Health & Safety, Engineering, Aviation Safety, or a related discipline; or 3-6 years of relevant experience in EHSS programme management or operational safety leadership.
• Ability to independently conduct field audits and summarise findings for leadership review and continuous improvement efforts.
• Strong analytical and problem-solving skills with the ability to influence cross-functional teams.
• Excellent technical and business writing skills.
• Proficient in Microsoft Office 365 (including Word, PowerPoint, SharePoint, Sway), with advanced Excel skills for data management.

Preferred Qualifications

• Experience in airline/aviation operations, especially involving safety or quality assurance programmes.
• Proficiency with data visualisation tools such as Power BI, Tableau, or Spotfire.
• Familiarity with digital safety management systems (e.g., Gensuite or similar platforms).

Work Environment

• Office Environment: Standard office conditions with regular multitasking and deadline-driven responsibilities.
• Field Conditions: Frequent outdoor work in varying weather (rain, heat, cold, etc.) and near aircraft operations, including exposure to fumes, noise, and moving machinery (e.g., jet engines, propellers).
• Work Schedule: Flexibility required to work varied hours, including nights, weekends, and public holidays, based on operational needs.

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