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- Tasks: Lead key client relationships and guide teams from strategy to creative delivery.
- Company: Dynamic agency known for its innovative approach and collaborative culture.
- Benefits: Flexible hours, 25 days holiday, and a four-day work week during summer.
- Why this job: Make a real impact by connecting creativity with commercial success.
- Qualifications: Strong strategic thinking and client management skills required.
- Other info: Join a B Corp committed to social and environmental performance.
The predicted salary is between 36000 - 60000 £ per year.
As Senior Client Partner, you'll lead some of our most important client relationships, guiding brand, digital and design teams through every stage of a project, from strategic inception to creative delivery. You're both a trusted advisor and a leader: calm, strategic and committed to ensuring the work not only lands beautifully but drives our clients' businesses forward.
What we're looking for: As Senior Client Partner, you'll combine strategic thinking, commercial acumen and creative empathy – able to zoom out to see the big picture while staying close enough to the detail to make confident calls. You set the tone for how we show up with clients: forward-looking, collaborative, commercially sharp, and above all, trusted.
Responsibilities:
- Build and nurture long-term client relationships rooted in trust, insight, and strategic value, shaping the overall client experience.
- Act as senior counsel, connecting creative ambition with commercial outcomes and navigating challenges with empathy and confidence.
- Lead regular project reviews and project health checks, identifying growth opportunities, areas for improvement, and plans to mitigate risk.
- Partner with the Client Partnerships Director and SLT to identify opportunities, develop proposals, and craft commercially sound scopes and estimates.
- Own revenue performance, forecasting, billing, and financial reporting across your projects, ensuring clarity, accuracy, and profitability.
- Negotiate contracts, fees, and shifting deliverables to align expectations, avoid surprises, and demonstrate the value of our work.
- Partner with Creative and Strategy Directors to ensure work meets our benchmarks for creative standards and strategic intent, always grounding decisions in strategy.
- Champion our feelings-first approach, helping clients see how emotionally-led, strategically-grounded design drives real business impact.
- Bring clarity and momentum to projects, ensuring the right inputs, decisions, and approvals happen at the right time.
- Contribute actively to the creative conversation, bringing insight, curiosity, and a client lens while protecting creative integrity and balancing timelines and budgets.
- Oversee end-to-end project delivery, resource allocation, workflow efficiency, and best-in-class communication across teams.
- Proactively refine and improve internal processes to support better and more sustainable delivery and client relationships.
- Anticipate challenges early and remove roadblocks before they impact the work or team.
- Support and mentor Client & Delivery Partners, helping them grow capability, confidence, and autonomy.
- Foster an accountable, collaborative, and positive culture within project teams.
- Model resilience, transparency, and calm under pressure — especially during challenging phases of delivery.
Benefits:
- The opportunity to work on an exciting variety of projects and clients, across sectors and geographies.
- We trust you to manage your own time. Start and finish your day when it suits you — as long as you work your contracted hours and stay mindful of meetings, deadlines, and team commitments.
- Working collaboratively from our bustling studio 4 days a week, with Wednesdays as an optional working from home day.
- We promote a healthy work/life balance – that's why we offer 25 days of holiday each year (plus bank holidays) and an additional 3 days over the Christmas period.
- Across the Summer school holidays, we shift to a four-day working week — taking Fridays off, with no change to pay. It's the equivalent of six extra days of annual leave, giving you more time to recharge and enjoy the longer days.
- We offer 2 weeks a year to take your role on the road. Whether it's extending a holiday, spending time abroad, or just helping out at home, WFA gives you the freedom to work where life takes you.
- A helping hand – alongside a BUPA private healthcare plan, we offer a confidential wellbeing service that connects you with specialists in areas from mental health to financial advice. There for when you need it.
- Fuel for the day, on us. From cereals and fresh fruit to breads and pastries, there's a daily spread in the studio to keep energy levels up and the mood high.
- We promote a culture of curiosity and creativity – from R&D to our Lunch & Learn series – we back your growth, both personally and professionally.
- We're B Corp which means we meet the highest standards of verified social and environmental performance, public transparency, and legal accountability.
How to apply:
Deadline: Friday 19th December 2025
Interviews: First round: w/c 15th December 2025 + w/c 12th January 2026
Second round: w/c 19th January 2026
Location: Bristol, UK
If this sounds like you, then we want to hear from you. Please send applications with the following:
- Subject line: I'd like to apply for the Senior Client Partner role
- Body: In 5x bullet points, describe why you're the best person for the job and what you bring to the team
- Please keep cover letters short and attach an up-to-date CV, plus a link to your Linkedin and/or Instagram account.
NB: We will aim to get back to every applicant, however, this might take some time so please bear with us. No agencies, please. We've got this one covered.
Senior Client Partner in London employer: Fiasco
Contact Detail:
Fiasco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Partner in London
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Senior Client Partner role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to client partnerships. Think about how you can showcase your strategic thinking and commercial acumen – it’s all about demonstrating that you can drive results!
✨Tip Number 3
Don’t just wait for job postings; be proactive! Research companies you admire and reach out directly. Show them how your skills can help them grow, especially in areas like project delivery and client relationships.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Senior Client Partner in London
Some tips for your application 🫡
Nail the Subject Line: Make sure your subject line is spot on! Use 'I’d like to apply for the Senior Client Partner role' so we know exactly what you're after. It helps us keep things organised and makes a great first impression.
Bullet Points are Your Best Friend: When you describe why you’re the best fit, stick to 5 bullet points. Keep it concise and impactful! Highlight your strategic thinking, client relationship skills, and any creative successes that align with our vibe.
Keep it Short and Sweet: We love a good cover letter, but keep it brief! A couple of paragraphs should do the trick. Focus on what makes you unique and how you can contribute to our team’s success.
Show Us Your Personality: Don’t forget to attach your CV and include links to your LinkedIn or Instagram. We want to see the real you! Show us your professional side, but let your personality shine through too.
How to prepare for a job interview at Fiasco
✨Know Your Clients
Before the interview, research the company’s key clients and their industries. Understand their challenges and how the role of Senior Client Partner can address these. This will show your strategic thinking and ability to connect with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your experience in leading client relationships and projects. Discuss how you've navigated challenges with empathy and confidence, and how you’ve fostered collaboration within teams to achieve successful outcomes.
✨Demonstrate Commercial Acumen
Be ready to discuss how you’ve contributed to revenue performance and financial reporting in previous roles. Highlight your experience in negotiating contracts and aligning expectations, as this is crucial for the Senior Client Partner position.
✨Emphasise Emotional Intelligence
Since the role requires a feelings-first approach, prepare to discuss how you’ve used emotional intelligence to drive business impact. Share specific instances where your understanding of client emotions led to successful project outcomes.
