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- Tasks: Join our team as a Receptionist, providing a warm welcome and managing calls.
- Company: Be part of one of the East Midlands' top property companies in Nottingham City Centre.
- Benefits: Enjoy a full-time role with a competitive salary and a vibrant office environment.
- Why this job: Perfect for those who love interacting with people and thrive in a dynamic setting.
- Qualifications: Previous reception experience is a plus; strong communication and computer skills are essential.
- Other info: Work Monday to Friday, 37.5 hours a week, in a supportive team atmosphere.
The predicted salary is between 24000 - 26500 £ per year.
One of the East Midlands most successful property companies is looking for a Receptionist to join their team at our Head Office on Oxford Street in Nottingham City Centre. If you enjoy working closely with a range of people, have an excellent telephone manner, impeccable customer service and an eye for detail then this is a role for you!
Key responsibilities:
- Working alongside our existing receptionist to provide a welcoming and professional first contact experience which gives FHP an invaluable edge
- Answering and directing incoming calls
- Greeting visitors and providing refreshments
- Logging enquiries and helping callers with property requests
- Dealing with contractor queries and requests
- Logging in and managing keys in the company system
- Helping to maintain the reception and meeting room areas
- Performing a range of office administration tasks to support the rest of the team and some ad hoc tasks
- Opening the post, franking, enveloping and mailing including sending out company mailshots
Key attributes/skills:
- Previous experience in a reception role would be advantageous
- Excellent / confident telephone etiquette
- Good general computer and Microsoft Office skills
- High attention to detail
- Professional with the ability to work on own initiative and work well under pressure
- Excellent communication and team skills
- Be versatile and friendly with a good basic level of education
Hours: Full time (37.5 hours per week) – Monday to Friday
Salary: Expected salary range: £24,000 to £26,500 dependent upon experience
Receptionist employer: FHP Property Consultants
Contact Detail:
FHP Property Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Make sure to research the company thoroughly before your application. Understanding their values, culture, and recent projects will help you tailor your approach and show genuine interest during any potential interviews.
✨Tip Number 2
Practice your telephone etiquette by role-playing with a friend or family member. Since excellent phone skills are crucial for this role, being able to demonstrate confidence and clarity over the phone can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided exceptional customer service in previous roles. Being able to share specific instances where you went above and beyond will highlight your suitability for the receptionist position.
✨Tip Number 4
Familiarise yourself with common office administration tasks that may be required in this role. Showing that you have a proactive attitude towards learning these tasks can demonstrate your readiness to contribute effectively from day one.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Craft a Compelling Covering Note: Your covering note should be concise yet engaging. Start with a strong opening that captures attention, mention your interest in the role, and highlight relevant skills or experiences that make you a great fit for the receptionist position.
Tailor Your CV: Ensure your CV is tailored to the job description. Emphasise your previous reception experience, customer service skills, and any relevant computer proficiency. Use bullet points for clarity and keep it professional.
Highlight Key Skills: In both your covering note and CV, make sure to highlight key skills such as excellent telephone etiquette, attention to detail, and your ability to work under pressure. These are crucial for the role and should be evident in your application.
Proofread Before Sending: Before submitting your application, proofread both your covering note and CV. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at FHP Property Consultants
✨Showcase Your Customer Service Skills
As a receptionist, your ability to provide excellent customer service is crucial. Prepare examples of how you've handled difficult situations or provided exceptional service in the past. This will demonstrate your suitability for the role.
✨Practice Your Telephone Etiquette
Since you'll be answering and directing calls, it's important to have a confident telephone manner. Consider practising common phone scenarios with a friend to ensure you sound professional and approachable during the interview.
✨Highlight Your Attention to Detail
Attention to detail is key in this role. Be ready to discuss specific instances where your attention to detail made a difference, whether in previous jobs or during your education. This will help illustrate your capability to manage tasks accurately.
✨Demonstrate Teamwork and Initiative
The role requires working alongside others and also being able to take initiative. Think of examples where you've successfully collaborated with a team or taken the lead on a project. This will show that you're versatile and can adapt to different work environments.
