Lisbon Operations Customer Expert – Digital Banking in Belfast
Lisbon Operations Customer Expert – Digital Banking

Lisbon Operations Customer Expert – Digital Banking in Belfast

Belfast Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage customer queries and handle complex cases in a dynamic team.
  • Company: Leading digital banking provider with a multicultural environment.
  • Benefits: Competitive compensation, relocation package, and private health insurance.
  • Why this job: Join a vibrant team and make a difference in digital banking.
  • Qualifications: Strong English skills and BFSI experience preferred.
  • Other info: Exciting opportunities for growth in a fast-paced industry.

The predicted salary is between 36000 - 60000 £ per year.

A leading digital banking provider is seeking Operations Customer Experts based in Lisbon, Portugal. You will manage customer queries, handle complex cases, and work in a dynamic multicultural team. Ideally, candidates have strong English skills and a year of BFSI experience in Ireland. The role also offers competitive compensation and various benefits, including a relocation package and private health insurance.

Lisbon Operations Customer Expert – Digital Banking in Belfast employer: FH Collective Academy

As a leading digital banking provider, we pride ourselves on fostering a vibrant and inclusive work culture in Lisbon, where our Operations Customer Experts thrive in a dynamic multicultural environment. We offer competitive compensation, comprehensive benefits including a relocation package and private health insurance, and ample opportunities for professional growth, making us an excellent employer for those seeking meaningful and rewarding careers in the BFSI sector.
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Contact Detail:

FH Collective Academy Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Lisbon Operations Customer Expert – Digital Banking in Belfast

Tip Number 1

Network like a pro! Reach out to current or former employees in the digital banking sector, especially those who’ve worked in operations. They can give you insider tips and might even refer you directly to hiring managers.

Tip Number 2

Prepare for the interview by practising common customer service scenarios. Think about how you’d handle complex cases and customer queries. We want you to shine when discussing your BFSI experience!

Tip Number 3

Show off your language skills! Since strong English is key, make sure you’re comfortable discussing your experiences in English during interviews. It’ll help you stand out as a candidate.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Lisbon Operations Customer Expert – Digital Banking in Belfast

Customer Service Skills
Problem-Solving Skills
Communication Skills
Multicultural Team Collaboration
BFSI Experience
English Proficiency
Case Management
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in the BFSI sector, especially if you've worked in Ireland. We want to see how your skills align with the role of Operations Customer Expert.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about digital banking and how you can contribute to our multicultural team in Lisbon. Keep it engaging and personal.

Showcase Your Communication Skills: Since strong English skills are key for this role, make sure your application is clear and concise. We love candidates who can communicate effectively, so let your writing reflect that!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.

How to prepare for a job interview at FH Collective Academy

Know Your Stuff

Make sure you brush up on your knowledge of digital banking and the BFSI sector. Familiarise yourself with common customer queries and complex case scenarios that might come up in the role. This will show that you're not just interested in the job, but that you understand the industry.

Showcase Your Communication Skills

Since strong English skills are a must, practice articulating your thoughts clearly and confidently. You might want to prepare answers to common interview questions and even do a mock interview with a friend. This will help you feel more at ease during the actual interview.

Emphasise Teamwork

This role involves working in a dynamic multicultural team, so be ready to discuss your experience in collaborative environments. Share specific examples of how you've successfully worked with diverse teams in the past, highlighting your adaptability and interpersonal skills.

Ask Insightful Questions

Prepare some thoughtful questions about the company culture, team dynamics, and the challenges faced in the role. This not only shows your genuine interest in the position but also helps you gauge if the company is the right fit for you.

Lisbon Operations Customer Expert – Digital Banking in Belfast
FH Collective Academy
Location: Belfast
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  • Lisbon Operations Customer Expert – Digital Banking in Belfast

    Belfast
    Full-Time
    36000 - 60000 £ / year (est.)
  • F

    FH Collective Academy

    50-100
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