Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support customer queries and manage complex cases in a dynamic banking environment.
- Company: Leading digital banking provider with a focus on customer care.
- Benefits: Generous relocation package, private health insurance, and career development opportunities.
- Why this job: Join a forward-thinking company and make a difference in customer experiences.
- Qualifications: Strong communication skills and experience in Banking or Financial Services required.
- Other info: Exciting role in Lisbon with great potential for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A leading digital banking provider is seeking Operations Customer Experts to support customer queries in Lisbon. This role requires strong communication skills and prior experience in Banking or Financial Services. Candidates must have C1/C2 English proficiency and be able to manage complex customer cases.
The position includes a generous relocation package and various benefits including private health insurance and opportunities for career development.
Lisbon Operations & Customer Care Specialist in Belfast employer: FH Collective Academy
Contact Detail:
FH Collective Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lisbon Operations & Customer Care Specialist in Belfast
✨Tip Number 1
Network like a pro! Reach out to current employees at the company on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the Operations & Customer Care Specialist role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer care and banking. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your communication skills during the interview. Use clear, concise language and be ready to explain how you've handled complex customer cases in the past. This will demonstrate your fit for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Lisbon Operations & Customer Care Specialist in Belfast
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about supporting customer queries, make sure your written application highlights your strong communication skills. Use clear and concise language to demonstrate how you can effectively manage complex customer cases.
Tailor Your Experience: We want to see how your previous experience in Banking or Financial Services makes you a perfect fit for this role. Don’t just list your past jobs; explain how they relate to the position you're applying for and what you learned from them.
Highlight Your Language Proficiency: With C1/C2 English proficiency being a must, be sure to showcase your language skills in your application. You might even want to include examples of how you've used your English skills in a professional setting.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at FH Collective Academy
✨Know Your Banking Basics
Brush up on your knowledge of banking and financial services. Understand common customer queries and how to resolve them. This will show that you’re not just a great communicator, but also knowledgeable about the industry.
✨Showcase Your Communication Skills
During the interview, demonstrate your ability to communicate clearly and effectively. Use examples from your past experiences where you successfully managed complex customer cases. This will highlight your suitability for the role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think of specific situations where you handled difficult customers or resolved issues efficiently. Practising these scenarios can help you articulate your thought process during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or career development opportunities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
