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For Companies At a Glance
- Tasks: Support customers by resolving queries across multiple platforms in a vibrant team.
- Company: Leading digital banking provider with a multicultural work environment.
- Benefits: Relocation package, competitive salary, and career growth in financial services.
- Why this job: Join a dynamic team and kickstart your career in the exciting world of finance.
- Qualifications: 12 months of customer service experience in BFSI required.
- Other info: Experience life in Lisbon while building your professional future.
The predicted salary is between 30000 - 42000 £ per year.
A leading digital banking provider is hiring Operations Customer Experts to support their team. This role is based in Lisbon, Portugal, and offers an opportunity to build a career in financial services in a dynamic multicultural environment.
Responsibilities include handling customer queries across various platforms and providing resolutions.
The ideal candidate will have at least 12 months of customer service experience in BFSI. A relocation package is available for successful applicants.
Irish Market Operations Expert — Relocation Included in Belfast employer: FH Collective Academy
Contact Detail:
FH Collective Academy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Irish Market Operations Expert — Relocation Included in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in digital banking. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by researching the company and its culture. We want you to show that you’re not just another candidate but someone who genuinely fits into their dynamic multicultural environment.
✨Tip Number 3
Practice your customer service skills! Since this role involves handling queries, think of common scenarios and how you’d resolve them. Role-playing with a friend can help you feel more confident.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Irish Market Operations Expert — Relocation Included in Belfast
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience, especially in the BFSI sector. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about this role and how you can contribute to our team. Keep it friendly and professional – we love a bit of personality!
Showcase Your Multicultural Experience: Since we're all about diversity, if you've worked in multicultural environments before, let us know! Share any experiences that demonstrate your ability to connect with people from different backgrounds.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at FH Collective Academy
✨Know Your Stuff
Make sure you brush up on your knowledge of the banking and financial services industry, especially in relation to the Irish market. Familiarise yourself with common customer queries and resolutions that are typical in this sector.
✨Showcase Your Experience
Since the role requires at least 12 months of customer service experience, be ready to share specific examples from your past roles. Highlight situations where you successfully resolved customer issues, as this will demonstrate your capability and fit for the position.
✨Cultural Fit Matters
This role is in a dynamic multicultural environment, so be prepared to discuss how you can contribute to that culture. Share experiences where you've worked in diverse teams or adapted to new cultural settings, showing that you can thrive in such an atmosphere.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company and the role. This shows your genuine interest and helps you understand if the company aligns with your career goals. Ask about team dynamics, training opportunities, or how success is measured in the role.
