At a Glance
- Tasks: Coordinate security operations at Sheffield United F.C. and ensure high standards on matchdays.
- Company: Join FGH Security, a leader in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible wage access, discounts, training opportunities, and a supportive team culture.
- Other info: This is a 6-month fixed-term contract with potential for extension.
- Why this job: Be part of an exciting environment at a renowned football club while making a real impact.
- Qualifications: SIA Licence required; 3 years in event security or team coordination preferred.
The predicted salary is between 21600 - 32400 £ per year.
About The Role
Position: Security Operations Coordinator - Sheffield United F.C.
Salary: £28,052 per annum, increasing to £30,416 per annum upon successful completion of the six-month probationary period
Schedule: 40 hours per week
At FGH Security, we pride ourselves in our core values, they guide everything we do. We believe in "Looking After Our Team," "Giving Something Back," and striving to "Be Great Today, Better Tomorrow."
We are currently seeking an Operations Coordinator who shares these values to join our growing Yorkshire based Events Team.This exciting role will be based at Bramall Lane, home of Sheffield United Football Club, where we proudly deliver security and stewarding operations in partnership with the club.
The ideal candidate will need proven experience the security industry, with a deep understanding of event security and safety, particularly within sports stadia environments.
You will play a pivotal role in maintaining and developing the high standards we uphold at Sheffield United F.C. and across our wider events portfolio.
Main Duties and Responsibilities:
- Act as the primary point of contact for team members within our Yorkshire Events division.
- Work closely with the Sheffield United FC operations team to ensure matchday and non-matchday requirements are delivered to the highest standard.
- Deputise for Yorkshire Events Operations Manager during their absence.
- Uphold and drive exceptional standards across all operations at Bramall Lane and other sites.
- Respond to incidents in a professional and timely manner.
- Manage the allocation of team members to meet the resourcing needs of the business and specific requirements at Sheffield United F.C.
- Prepare and finalise schedules for our current and future sites.
- Oversee ongoing training and development of your team.
- Support recruitment team with onboarding and inductions of new team members.
Requirements:
- SIA Door Supervisor or Close Protection Licence.
- Proven experience in the security industry or a team coordinator role.
- 3 years of experience in Event Security.
- Excellent written and verbal communication skills.
- Great interpersonal skills.
- Excellent Customer Service skills.
- Highly organised with keen attention to detail.
- Proficiency in various software tools, with the ability to quickly adapt to new systems.
- Willingness to travel between different locations in Yorkshire.
- Willingness to occasional travel to other areas of the UK to support the wider team during busy periods.
Preferred Requirements:
- Event supervisory or managerial experience.
- Driving Licence.
- L3 Certificate in Spectator Safety.
Schedule:
- 40 hours per week (evenings and weekends required).
- 24 hours per week office based and 16 hours per week front-line at event venues and stadiums.
Reports to:
Operations Manager – Events Yorkshire.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission isKEEPING PEOPLE SAFEacross multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors.
- ACS Accredited.
- MIND Employer.
- Real Living Wage Employer.
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
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Security Operations Coordinator - Sheffield United F.C. employer: FGH Security
FGH Security is an exceptional employer that prioritises the well-being of its team members while striving for excellence in the retail security sector. With a commitment to employee growth through continuous training and career progression, alongside benefits like instant access to wages and discounts at high street retailers, FGH Security fosters a supportive and innovative work culture. Join us in creating a safe and welcoming environment for customers across London's prestigious stores, where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Security Operations Coordinator - Sheffield United F.C.
✨Tip Number 1
Familiarise yourself with Sheffield United F.C. and their operations. Understanding the club's culture and values will help you align your approach during interviews and discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Network within the security industry, especially with professionals who have experience in event security at sports venues. Attend relevant events or forums to make connections that could provide insights or referrals for the role.
✨Tip Number 3
Highlight your experience in managing teams and coordinating events. Be prepared to discuss specific examples of how you've successfully handled security operations in high-pressure environments, as this will demonstrate your capability for the role.
✨Tip Number 4
Stay updated on the latest trends and technologies in event security. Being knowledgeable about new tools and practices can set you apart from other candidates and show your commitment to improving safety standards.
We think you need these skills to ace Security Operations Coordinator - Sheffield United F.C.
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the security industry, particularly in event security and safety. Emphasise any roles where you've worked in sports stadia environments.
Craft a Strong Cover Letter:Write a cover letter that reflects your understanding of FGH Security's core values. Mention how your personal values align with 'Looking After Our Team' and 'Giving Something Back'.
Highlight Relevant Skills:In your application, clearly outline your excellent communication skills, customer service experience, and organisational abilities. Provide specific examples of how you've demonstrated these skills in past roles.
Proofread Your Application:Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for the role of Security Operations Coordinator.
How to prepare for a job interview at FGH Security
✨Know the Company Values
Before your interview, make sure you understand FGH Security's core values: 'Looking After Our Team', 'Giving Something Back', and 'Be Great Today, Better Tomorrow'. Demonstrating how your personal values align with theirs can set you apart.
✨Showcase Your Experience
Prepare to discuss your previous experience in the security industry, especially in event security. Be ready to provide specific examples of how you've handled incidents or managed teams in high-pressure environments.
✨Highlight Communication Skills
As a Security Operations Coordinator, excellent communication is key. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you’ve effectively communicated with team members and stakeholders in past roles.
✨Demonstrate Organisational Skills
Given the role's focus on scheduling and resource allocation, be ready to discuss your organisational strategies. Share examples of how you've successfully managed multiple tasks or projects simultaneously, particularly in a fast-paced environment.
