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- Tasks: Coordinate security operations and manage team schedules in Manchester and Merseyside.
- Company: FGH Security is a leading innovator in the UK Private Security Industry, founded in 2003.
- Benefits: Enjoy instant wage access, discounts, ongoing training, and a supportive work culture.
- Why this job: Join a mission-driven team focused on safety, growth, and employee well-being.
- Qualifications: SIA Door Supervisor Licence and 3 years of security or team coordination experience required.
- Other info: Opportunity for career progression with many managers promoted from within.
The predicted salary is between 27000 - 37800 £ per year.
Overview
Security Operations Coordinator – Security Guarding Manchester & Merseyside
Role details
Role: Security Operations Coordinator – Security Guarding Manchester & Merseyside
Salary: £27,000 per annum
Schedule: 40 hours per week (30 office-based, 10 hours per week front-line)
Location: Office Unit 2, FGH Security, Empress Business Center, 380 Chester Rd, Old Trafford, Stretford, Manchester M16 9EA
At FGH Security, we pride ourselves in our core values, they guide everything we do. We believe in \”Looking After Our Team,\” \”Giving Something Back,\” and striving to \”Be Great Today, Better Tomorrow.\”
Main Duties And Responsibilities
- Act as the primary point of contact for team members within our Manchester and Merseyside Security Guarding division
- Liaise with clients and deputise for Security Guarding North operations manager during their absence.
- Uphold and drive exceptional standards across all operations.
- Respond to incidents in a professional and timely manner.
- Effectively manage the allocation of team members to meet the resourcing needs of the business.
- Prepare and finalise schedules for our current and future sites.
- Oversee ongoing training and development of your team.
- Support recruitment team with onboarding and inductions of new team members.
Requirements
- SIA Door Supervisor Licence.
- Proven experience in the security industry or a team coordinator role.
- 3 years of experience Security Guarding
- Excellent written and verbal communication skills.
- Great interpersonal skills.
- Excellent Customer Service skills.
- Highly organised with keen attention to detail.
- Proficiency in various software tools, with the ability to quickly adapt to new systems.
- Willingness to travel between different locations in North of England.
Preferred Requirements
- Driving Licence.
Reports To
Operations Manager – Security Guarding North.
About FGH Security
FGH Security was founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience. We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
Benefits
FGH Benefits And Welfare
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Other, Information Technology, and Management
Industries
- Security and Investigations
Referrals increase your chances of interviewing at FGH Security by 2x.
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Security Operations Coordinator employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Operations Coordinator
✨Tip Number 1
Familiarise yourself with the core values of FGH Security. Understanding their commitment to 'Looking After Our Team' and 'Giving Something Back' will help you align your responses during interviews, showcasing that you share their vision.
✨Tip Number 2
Highlight your experience in managing teams and coordinating operations. Be prepared to discuss specific examples where you've successfully allocated resources or handled incidents, as this will demonstrate your capability for the role.
✨Tip Number 3
Showcase your communication skills by preparing to engage in role-play scenarios during interviews. This could involve responding to a mock incident or liaising with a client, which will illustrate your interpersonal abilities effectively.
✨Tip Number 4
Research the latest trends and technologies in the security industry. Being knowledgeable about current software tools and operational best practices will not only impress your interviewers but also show your commitment to continuous improvement.
We think you need these skills to ace Security Operations Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Security Operations Coordinator position. Understand the key responsibilities and requirements, such as the need for an SIA Door Supervisor Licence and experience in the security industry.
Tailor Your CV: Customise your CV to highlight relevant experience in security operations and team coordination. Emphasise your communication skills, organisational abilities, and any software proficiency that aligns with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the security industry and your alignment with FGH Security's core values. Mention specific experiences that demonstrate your ability to manage teams and respond to incidents effectively.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Security Operations Coordinator.
How to prepare for a job interview at FGH Security
✨Know Your Core Values
FGH Security places a strong emphasis on their core values. Make sure you understand and can articulate how you align with 'Looking After Our Team', 'Giving Something Back', and striving to 'Be Great Today, Better Tomorrow'. This will show your commitment to their culture.
✨Demonstrate Your Experience
With a requirement of at least 3 years in security guarding or a team coordinator role, be prepared to discuss specific examples from your past experiences. Highlight situations where you managed teams, responded to incidents, or improved operational standards.
✨Showcase Your Communication Skills
Excellent written and verbal communication skills are crucial for this role. During the interview, practice clear and concise communication. You might also want to prepare examples of how you've effectively liaised with clients or team members in previous roles.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential incidents you might face in the role and how you would respond professionally and efficiently.