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- Tasks: Ensure safety and assist visitors at Lancaster Bus Station during night shifts.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy instant wage access, discounts, ongoing training, and a supportive team culture.
- Why this job: Join a mission-driven team focused on safety, personal growth, and community impact.
- Qualifications: Must have a valid SIA Door Supervisor Licence and strong customer service skills.
- Other info: Entry-level position with flexible hours and opportunities for career progression.
Position: Security Officer – Lancaster Bus Station
Hourly Rate: £13.10 - £14.68* (* pay rate inclusive of holiday pay)
Schedule: Friday and Saturday night 19:00 – 00:00
At FGH Security, we pride ourselves in our core values that guide everything we do. We believe in "Looking After Our Team," "Giving Something Back," and striving to "Be Great Today, Better Tomorrow." We are currently looking for a dedicated Security Officer who champions our values to join our team Keeping People Safe at the Bus Station in Lancaster.
A valid SIA Door Supervisor Licence is required for this role.
Your Main Duties Will Include:
- Ensuring that any instances of antisocial behaviour are quickly and efficiently dealt with and reported.
- Ensuring Bus Station visitors enter and leave the premises in a timely fashion.
- Keeping the area clean, tidy and clear of any obstructions.
- Assisting the public with queries.
- Delivering approachable customer service.
About You:
- The ideal candidate should be highly trained.
- Have great customer service skills.
- Be an astute report writer.
- Have excellent communication skills.
- Have a proactive approach to work.
- Be proud in a smart appearance with impeccable personal presentation.
- Be motivated.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
Requirements/Qualifications:
- SIA Door Supervisor Licence.
- During screening you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Security Officer – Lancaster Bus Station employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer – Lancaster Bus Station
✨Tip Number 1
Familiarise yourself with FGH Security's core values. Understanding their commitment to 'Looking After Our Team' and 'Giving Something Back' will help you align your responses during any interviews or discussions, showcasing that you're a good cultural fit.
✨Tip Number 2
Highlight your customer service skills in conversations. Since the role involves assisting the public and delivering approachable service, be ready to share examples of how you've successfully handled customer interactions in the past.
✨Tip Number 3
Prepare for situational questions. Given the nature of security work, think about scenarios where you've had to deal with antisocial behaviour or emergencies, and be ready to discuss how you managed those situations effectively.
✨Tip Number 4
Make sure to have your SIA Door Supervisor Licence ready and be prepared to discuss your training and qualifications. This shows your commitment to the role and ensures you meet the basic requirements right from the start.
We think you need these skills to ace Security Officer – Lancaster Bus Station
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Security Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Make sure to emphasise any previous security experience or roles that required strong customer service skills. Mention your SIA Door Supervisor Licence prominently, as it is a crucial requirement for this role.
Showcase Your Skills: In your CV and cover letter, focus on your communication skills, ability to handle various situations, and your proactive approach to work. Use specific examples to demonstrate these qualities.
Professional Presentation: Since personal presentation is important for this role, ensure that your CV and cover letter are well-formatted and free of errors. A clean, professional appearance in your documents reflects your attention to detail and commitment to the role.
How to prepare for a job interview at FGH Security
✨Showcase Your Customer Service Skills
As a Security Officer, you'll be interacting with the public regularly. Be prepared to discuss your previous customer service experiences and how you handled challenging situations. Highlight your ability to remain calm and approachable.
✨Demonstrate Your Proactive Approach
FGH Security values a proactive mindset. During the interview, share examples of how you've taken initiative in past roles, whether it's addressing potential issues before they escalate or improving processes.
✨Emphasise Your Communication Skills
Effective communication is key in this role. Be ready to explain how you ensure clear communication with both colleagues and the public. You might want to prepare a scenario where your communication skills made a difference.
✨Dress Smartly and Present Yourself Well
First impressions matter! Make sure to dress smartly for your interview, reflecting the professional appearance expected of a Security Officer. This shows that you take the role seriously and understand the importance of personal presentation.
