At a Glance
- Tasks: Manage high-volume people casework and support managers in a fast-paced environment.
- Company: Join a dynamic team focused on fairness and employee wellbeing.
- Benefits: Competitive salary, potential for hybrid working, and a supportive culture.
- Other info: Opportunity for career growth in a vibrant office setting.
- Why this job: Make a real impact on workplace culture and employee experiences.
- Qualifications: Strong communication skills and a passion for people management.
The predicted salary is between 33500 - 35175 € per year.
About The Role
Salary: £33,500 - £35,175 per annum FTE (dependent on experience pro rata to 32 hours)
Contract length: Permanent
Location: Lancaster Office - White Cross Industrial Estate, Alston House, Lancaster LA1 4XQ (with occasional travel to other sites)
Closing Date: 26/05/2026 (we reserve the right to close this vacancy early should a suitable candidate be identified).
We’re looking for a confident and people‑focused People Casework Officer to support our managers across a fast‑paced, operational environment. You’ll lead on high‑volume people matters from conduct and performance, to wellbeing and complex situations, ensuring decisions are fair, consistent, and aligned to our values. If you thrive in a busy setting, enjoy problem‑solving, and want to make a real impact on culture and consistency, this role offers the chance to do meaningful work at scale.
Please note: This is an office‑based role however, hybrid working may be considered.
Main Duties and Responsibilities:
- Take ownership of high‑volume people casework ensuring fairness and consistency.
- Provide clear, practical guidance to managers, building capability.
People Casework Officer employer: FGH Security
As a People Casework Officer at our Lancaster office, you will join a dynamic and supportive work culture that prioritises employee wellbeing and professional growth. We offer competitive salaries, opportunities for hybrid working, and a commitment to fairness and consistency in all people matters, making this an excellent place for those looking to make a meaningful impact in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land People Casework Officer
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. We all know that sometimes it’s not just what you know, but who you know that can help you land that People Casework Officer role.
✨Tip Number 2
Prepare for those interviews by practising common questions related to casework and people management. We suggest doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've handled complex situations in the past. We want to see how you can bring that experience to our fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace People Casework Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the People Casework Officer role. Highlight your experience in handling people matters and how you align with our values. We want to see how you can make a real impact!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled complex situations in the past. We love candidates who can think on their feet and provide practical solutions, so don’t hold back on sharing your success stories!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us see your strengths quickly!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FGH Security
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a People Casework Officer. Familiarise yourself with concepts like conduct, performance management, and employee wellbeing. This will help you speak confidently about how your experience aligns with the role.
✨Showcase Your People Skills
Since this role is all about supporting managers and dealing with people matters, be ready to share examples of how you've successfully navigated complex situations in the past. Think of specific instances where you demonstrated fairness and consistency in your decision-making.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture and how they handle high-volume casework. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
✨Be Yourself
Finally, don’t forget to let your personality shine through. The interviewers are looking for someone who fits well within their team. Be confident, approachable, and authentic – it’ll make a lasting impression!
