At a Glance
- Tasks: Ensure safety and provide excellent customer service during matchdays at Oakwell Stadium.
- Company: Join FGH Security, a leader in the UK Private Security Industry.
- Benefits: Earn competitive pay, access training, and enjoy discounts at retailers and gyms.
- Other info: Dynamic work environment with opportunities for career progression.
- Why this job: Be part of an exciting team that values safety and personal growth.
- Qualifications: Must be over 18 and willing to obtain L2 Spectator Safety certification.
Overview
Position: Matchday Steward - Barnsley F.C.
Event Steward Hourly Rate: £12.21 - £13.68 (hourly rate inclusive of holiday pay)
L2 Spectator Safety Trained Steward Hourly Rate: £12.60 - £14.12 (hourly rate inclusive of holiday pay)
Schedule: Match fixtures
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \"Looking After Our Team\", \"Giving Something Back\" and striving to \"Be Great Today, Better tomorrow\".
We are looking for passionate safety stewards who champion our values to join our matchday teams Keeping People Safe at Oakwell Stadium.
You must be over 18 years old to apply for this role.
Duties
- Monitoring access points and site perimeter patrolling.
- Ingress control – ticket validation, accreditation checks, guest direction and queries.
- Crowd control/people management – foot traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are adhered to.
- Deliver great customer service and be approachable to customers.
- Report any suspicious behaviour.
- Egress control.
- Directing customers around the site.
Requirements
You will be required to gain your L2 in Spectator Safety certificate as part of your employment, this training may be provided by FGH Training free of charge.
About You
- Take pride in a smart appearance with impeccable personal presentation.
- Deliver great customer service.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
If successful, you will be subjected to security screening in accordance to BS7858:2019 and a DBS check.
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team, our biggest asset is our people.
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
EEO Statement
We’re committed to providing equal opportunities in employment and all recruitment decisions are made on the basis of merit, qualifications and business needs.
Matchday Steward - Barnsley F.C. employer: FGH Security
At FGH Security, we are dedicated to creating a supportive and dynamic work environment for our Matchday Stewards at Barnsley F.C. Our commitment to 'Looking After Our Team' ensures that you will receive comprehensive training, competitive pay, and access to various employee benefits, including discounts and financial guidance. With a strong focus on career progression and a culture of continuous improvement, joining our team means being part of an organisation that values your growth and well-being while keeping people safe at Oakwell Stadium.
StudySmarter Expert Advice🤫
We think this is how you could land Matchday Steward - Barnsley F.C.
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like FGH Security. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including FGH Security. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with FGH Security! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
We think you need these skills to ace Matchday Steward - Barnsley F.C.
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at FGH Security. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at FGH Security specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for FGH Security, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at FGH Security
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at FGH Security.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.
