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- Tasks: Ensure safety and security at major UK festivals while providing excellent customer service.
- Company: Join a leading security firm dedicated to fair treatment and team support.
- Benefits: Instant wage access, discounts, training opportunities, and varied deployments.
- Other info: Work outdoors, enjoy flexible shifts, and gain valuable experience in a dynamic environment.
- Why this job: Experience the excitement of festivals while making a real difference in crowd safety.
- Qualifications: SIA Door Supervision Licence and strong customer service skills required.
The predicted salary is between 27800 - 45000 £ per year.
We are recruiting Festival Security Officers to work at major festivals across the UK. This role offers a variety of shift patterns over the summer and is available for a fixed‑term contract until 30/09/2026.
Schedule: Various shift patterns available over the summer
Contract Type: Fixed‑term until 30/09/2026
Hourly Rate: £13.45 (Entry Level) – £21.63 (depending on role & location)
Holiday Accrual: 12.07% in line with government guidelines
Interview / Meet Your Manager location: Manchester (M16 9EA)
Festivals:
- Bournemouth 7's
- Beat Herder
- Truck
- Kendal Calling
- Boardmasters
- Shambala
Responsibilities:
- Controlling access points and patrolling the site perimeter.
- Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour or suitability is not in line with event house rules/policies.
- Crowd management – foot traffic direction, escorting and ejecting guests, temporarily detaining guests prior to police handover, maintaining order, subduing anti‑social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing crime.
- Deliver approachable customer service and support.
- Monitor and report any suspicious behaviour and take appropriate action.
- Egress control.
- Reporting and recording details of irregularities, incidents, searches and patrols.
- Protection of assets and prevention of losses.
What We’re Looking For:
Essential:
- SIA Door Supervision Licence
Skills & Experience:
- Great customer service skills.
- Understanding of security risks and threats present at events and festivals.
- Confidence working in busy, high‑energy environments.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Ability to confidently de‑escalate and resolve difficult conflict situations.
- Keen eye for detail and vigilance to security risks.
Additional Requirements:
- Happy camping and ability to provide essential camping equipment.
- Comfortable working outdoors in all weather conditions.
- Subject to security screening in accordance to BS7858:2019.
Benefits:
- Instant access to wages – up to 50% of earned salary before payday.
- Latest software for shift scheduling, team communications and documents.
- Discounts in high‑street retailers, gyms and more.
- Access to a wide range of training courses, qualifications and progression opportunities.
- Varied deployments across multiple industry sectors.
- ACS Accredited.
- MIND Employer.
- Real Living Wage Employer.
EEO Statement: FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Festival Security - Manchester employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festival Security - Manchester
✨Tip Number 1
Get to know the festivals! Research the events you'll be working at and understand their vibe. This will help you connect with guests and manage crowds more effectively.
✨Tip Number 2
Practice your communication skills! Being able to de-escalate situations and provide excellent customer service is key. Role-play scenarios with friends to build your confidence.
✨Tip Number 3
Stay fit and ready! The role can be physically demanding, so keep up with your fitness routine. It’ll help you stay alert and handle any situation that comes your way.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly gives you a better chance to stand out. Don’t miss out!
We think you need these skills to ace Festival Security - Manchester
Some tips for your application 🫡
Show Your Passion for Security: When writing your application, let us know why you're excited about working in festival security. Share any relevant experiences or skills that make you a great fit for the role. We love seeing genuine enthusiasm!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this specific role. Highlight your customer service skills and any experience with crowd management or security. This helps us see how you align with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate applications that are easy to read and get straight to the important bits!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at FGH Security
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Festival Security Officer. Familiarise yourself with crowd management techniques, access control procedures, and how to handle difficult situations. This will show your potential employer that you're serious about the role.
✨Show Off Your Customer Service Skills
Since this role involves interacting with festival-goers, it's crucial to demonstrate your customer service skills during the interview. Share examples of how you've successfully handled conflicts or provided excellent service in previous roles. This will highlight your ability to maintain a positive atmosphere even in high-pressure situations.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific scenarios related to security at festivals. Think about potential challenges you might face, such as dealing with anti-social behaviour or managing large crowds. Practising your responses will help you feel more confident and articulate during the interview.
✨Dress the Part
Even though the job is outdoors and casual, dressing smartly for the interview can make a great first impression. Opt for something professional yet comfortable, as it reflects your seriousness about the position. Plus, it shows that you understand the importance of presenting yourself well in a security role.