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For Companies At a Glance
- Tasks: Ensure safety and security at events while providing excellent customer service.
- Company: Join FGH Security, a leader in event security with a commitment to fairness.
- Benefits: Competitive hourly rate, holiday pay, and free training for qualifications.
- Other info: Dynamic work environment with opportunities for personal growth and development.
- Why this job: Be part of exciting events and make a real difference in guest safety.
- Qualifications: SIA Door Supervision Licence and 3 years of event security experience required.
The predicted salary is between 27300 - 30400 £ per year.
About The Role
- Position: Door Supervisor – M&S Bank Arena & Philharmonic
- Hourly Rate: £13.10 (Entry level) – £14.61 depending on role and position plus holiday pay
- Holiday Accrual: 12.07% per government guidelines
- Schedule: typical shift 17:00 – 23:30
- Location: M&S Bank Arena and Royal Liverpool Philharmonic
We are looking for experienced Event Door Supervisors and Response Security Officers who champion our values to join our teams Keeping People Safe at the M&S Bank Arena and the Royal Liverpool Philharmonic. The ideal candidate will need a minimum of 3 years of experience working in event security. An SIA Door Supervision Licence is essential for this role.
Duties
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrolling the venue and undertaking occasional physical searches of guests.
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrol.
- Collaborate with front-of-house, housekeeping, and management teams to enhance the overall guest experience.
Requirements
- SIA Door Supervision Licence
- Minimum of 3 years of experience working in event security.
- L2 or willingness to achieve this qualification (training will be provided by FGH Training free of charge).
About You
- Great customer service skills.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
- Comfortable working in busy spaces.
If successful, you will be subject to security screening in accordance with BS 7858:2019. FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Door Supervisor – M&S Bank Arena & Philharmonic in Liverpool employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor – M&S Bank Arena & Philharmonic in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the event security industry. We all know that sometimes it’s not just what you know, but who you know. Attend local events or join online forums to meet people who can help you land that Door Supervisor role.
✨Tip Number 2
Show off your skills! If you’ve got experience in event security, make sure to highlight specific situations where you’ve successfully managed crowd control or de-escalated conflicts. We want to see how you can keep people safe and ensure a great experience at venues like M&S Bank Arena.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to companies like FGH Security and express your interest in working with them. We love seeing candidates who take the initiative and show genuine enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else. So, get your SIA licence ready and let’s get you that Door Supervisor position!
We think you need these skills to ace Door Supervisor – M&S Bank Arena & Philharmonic in Liverpool
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your 3 years of experience in event security. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your past work!
SIA Licence is Key: Don’t forget to mention your SIA Door Supervision Licence! It’s essential for this role, and we need to know you’ve got it sorted before you apply.
Tailor Your Application: Take a moment to tailor your application to our values and the job description. We love seeing candidates who understand what we’re about and can demonstrate how they fit into our team.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you started on your journey with us!
How to prepare for a job interview at FGH Security
✨Know Your Stuff
Make sure you’re familiar with the role of a Door Supervisor and the specific duties mentioned in the job description. Brush up on your knowledge of crowd management, guest behaviour assessment, and emergency procedures. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your Experience
With a minimum of 3 years in event security required, be prepared to discuss your past experiences in detail. Think of specific situations where you successfully managed difficult guests or ensured safety at events. Use these examples to highlight your skills and how they align with what the company is looking for.
✨Dress to Impress
First impressions matter! Make sure you arrive looking smart and professional. A well-groomed appearance reflects your understanding of the role and the importance of personal presentation in security. It’s all about showing that you take the job seriously.
✨Practice Your Communication Skills
As a Door Supervisor, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play potential scenarios with a friend to get comfortable with de-escalating conflicts and interacting with guests. This will help you feel more at ease during the actual interview.