Head Door Supervisor - York
Head Door Supervisor - York

Head Door Supervisor - York

York Full-Time 38500 - 42500 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the security team to ensure a safe and enjoyable experience for guests.
  • Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
  • Benefits: Enjoy flexible pay access, discounts, ongoing training, and a supportive work culture.
  • Why this job: Join a team that values personal growth, community safety, and innovative practices.
  • Qualifications: Must have an SIA Door Supervision Licence and 3 years of supervisory experience.
  • Other info: Evening and weekend shifts available; perfect for students looking for flexible work.

The predicted salary is between 38500 - 42500 £ per year.

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Head Door Supervisor

Schedule: Evening Weekend Shifts

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.

About The Role

Position: Head Door Supervisor

Hourly Rate: £18.50 – £20.50 (rate inclusive of holiday pay)

Schedule: Evening Weekend Shifts

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.

We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in York.

As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.

Requirements:

  • SIA Door Supervision Licence.
  • 3 years of experience as a Head Door Supervisor.
  • Excellent local knowledge.

Your Main Duties Will Include:

  • Maintaining a safe and positive experience for all guests during their time on site.
  • Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
  • Support and advise on security plans, risk assessments and incident reports.
  • Ensure correct incident, searching and patrol reporting from all members of the security team.
  • Carrying out briefs and debriefs.
  • Monitoring targets throughout shifts.
  • Identifying training needs.
  • Liaise with venue management on personnel positions and scheduling of the team.
  • Ensure venue policies are being implemented by security personnel
  • Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
  • Build and maintain good relationships with local authorities and emergency services.

About You:

You are a motivated, confident, and effective individual. You will…

  • Take pride in a smart appearance with impeccable personal presentation.
  • Have excellent interpersonal skills.
  • Have excellent communication skills.
  • Have excellent customer service skills.
  • Have excellent leadership skills.
  • Demonstrate the ability to deal with different situations.
  • Show maturity and reasoned decision making.

During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.

About You

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits And Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

  • Instant access to wages: you can draw on up to 50% of earnt salary before payday
  • Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
  • Discounts in high street retailers, gyms, and more
  • Access to financial guidance
  • Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
  • Varied deployments across multiple industry sectors
  • ACS Accredited
  • MIND Employer
  • Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Security and Investigations

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Contact Detail:

FGH Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Door Supervisor - York

✨Tip Number 1

Familiarise yourself with FGH Security's core values. Understanding their commitment to 'Looking After Our Team' and 'Giving Something Back' will help you align your responses during interviews, showcasing that you share their ethos.

✨Tip Number 2

Leverage your local knowledge of York. Being able to discuss specific venues or events in the area where security is crucial can demonstrate your expertise and readiness for the role.

✨Tip Number 3

Prepare examples of how you've successfully managed a security team in the past. Highlighting your leadership skills and ability to handle various situations will make you stand out as a candidate.

✨Tip Number 4

Network with professionals in the security industry. Engaging with others who work in similar roles can provide insights into the expectations and challenges of the Head Door Supervisor position, giving you an edge in discussions.

We think you need these skills to ace Head Door Supervisor - York

SIA Door Supervision Licence
Leadership Skills
Excellent Communication Skills
Interpersonal Skills
Customer Service Skills
Risk Assessment Knowledge
Incident Reporting
Team Management
Conflict Resolution
Local Knowledge of York
Decision-Making Skills
Training and Development Skills
Ability to Work Under Pressure
Relationship Building with Local Authorities

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Door Supervisor. Familiarise yourself with the job description and think about how your experience aligns with their requirements.

Tailor Your CV: Customise your CV to highlight relevant experience, especially your time as a Head Door Supervisor. Emphasise your leadership skills, local knowledge, and any specific achievements that demonstrate your capability in security management.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects FGH Security's core values. Mention how you embody their principles of 'Looking After Our Team' and 'Giving Something Back', and provide examples of how you've done this in your previous roles.

Prepare for Screening: Be ready to provide evidence of your 5-year employment/education history and references. Gather all necessary documents beforehand to ensure a smooth application process.

How to prepare for a job interview at FGH Security

✨Showcase Your Leadership Skills

As a Head Door Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.

✨Understand the Company Values

FGH Security prides itself on its core values. Familiarise yourself with these values and think about how your personal values align with them. Be ready to discuss how you can contribute to 'Looking After Our Team' and 'Giving Something Back'.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle various situations. Think of scenarios related to security challenges, customer service issues, or team management, and prepare your responses using the STAR method (Situation, Task, Action, Result).

✨Demonstrate Local Knowledge

Having excellent local knowledge is crucial for this role. Research York's venues, events, and any recent security concerns. Being able to discuss this knowledge during your interview will show your commitment and readiness for the position.

Head Door Supervisor - York
FGH Security

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