Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the security team, ensuring a safe and enjoyable experience for all guests.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy instant wage access, discounts, ongoing training, and a commitment to your well-being.
- Why this job: Join a supportive team that values growth, safety, and community engagement.
- Qualifications: Must have SIA Door Supervision Licence and 3 years of supervisory experience.
- Other info: Be part of an innovative company that prioritises employee development and fair treatment.
About The Role
Position: Head Door Supervisor
Hourly Rate: £18.50 – £20.50 (rate inclusive of holiday pay)
Schedule: Weekend shifts
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.
We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in Newcastle.
As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.
Requirements:
- SIA Door Supervision Licence.
- 3 years of experience as a Head Door Supervisor.
- Excellent local knowledge.
Your main duties will include:
- Maintaining a safe and positive experience for all guests during their time on site.
- Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
- Support and advise on security plans, risk assessments and incident reports.
- Ensure correct incident, searching and patrol reporting from all members of the security team.
- Carrying out briefs and debriefs.
- Monitoring targets throughout shifts.
- Identifying training needs.
- Liaise with venue management on personnel positions and scheduling of the team.
- Ensure venue policies are being implemented by security personnel
- Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
- Build and maintain good relationships with local authorities and emergency services.
About You:
You are a motivated, confident, and effective individual. You will…
- Take pride in a smart appearance with impeccable personal presentation.
- Have excellent interpersonal skills.
- Have excellent communication skills.
- Have excellent customer service skills.
- Have excellent leadership skills.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Head Door Supervisor - Newcastle employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Door Supervisor - Newcastle
✨Tip Number 1
Familiarise yourself with FGH Security's core values and mission. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around 'Looking After Our Team' and 'Keeping People Safe'.
✨Tip Number 2
Leverage your local knowledge of Newcastle to showcase your understanding of the area’s security needs. Be prepared to discuss specific venues or events where you believe your expertise can enhance safety and customer experience.
✨Tip Number 3
Highlight your leadership skills by sharing examples of how you've successfully managed teams in high-pressure situations. Prepare to discuss your approach to training and developing team members, as this is crucial for the Head Door Supervisor role.
✨Tip Number 4
Network with current or former employees of FGH Security if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach and demonstrate your genuine interest in the role.
We think you need these skills to ace Head Door Supervisor - Newcastle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Head Door Supervisor. Familiarise yourself with the job description and think about how your experience aligns with their requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, particularly your three years as a Head Door Supervisor. Emphasise your leadership skills, local knowledge, and any specific achievements in previous roles that demonstrate your capability.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects FGH Security's core values. Explain why you are passionate about keeping people safe and how you embody their principles of looking after the team and striving for improvement.
Prepare for Screening: Be ready to provide evidence of your five-year employment/education history and references promptly. Gather all necessary documentation beforehand to ensure a smooth application process.
How to prepare for a job interview at FGH Security
✨Showcase Your Leadership Skills
As a Head Door Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved team performance. This will show the interviewers that you can manage and motivate your team effectively.
✨Know the Venue and Local Area
Having excellent local knowledge is crucial for this role. Research the venue and its surroundings before the interview. Familiarise yourself with any recent events or issues in the area that may impact security, as this will demonstrate your commitment and understanding of the role.
✨Emphasise Customer Service Skills
Customer service is key in this position. Be ready to discuss how you've handled difficult situations with guests in the past. Highlight your ability to maintain a positive atmosphere while ensuring safety, as this aligns with FGH Security's values of keeping people safe and providing a good experience.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions during the interview that assess your decision-making and problem-solving skills. Think about potential security incidents you might face and how you would handle them. This preparation will help you convey your maturity and reasoned decision-making abilities.
