Head Door Supervisor - Newcastle
Head Door Supervisor - Newcastle

Head Door Supervisor - Newcastle

North East Full-Time No home office possible
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At a Glance

  • Tasks: Lead the security team, ensuring a safe and enjoyable experience for all guests.
  • Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
  • Benefits: Enjoy flexible pay access, discounts, ongoing training, and a supportive work culture.
  • Why this job: Join a team that values personal growth, community safety, and innovative practices.
  • Qualifications: Must have SIA Door Supervision Licence and 3 years of supervisory experience.
  • Other info: Weekend shifts available; be part of a dynamic and rewarding environment.

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Head Door Supervisor

Schedule: Weekend shifts

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.

About The Role

Position: Head Door Supervisor

Hourly Rate: £18.50 – £20.50 (rate inclusive of holiday pay)

Schedule: Weekend shifts

At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.

We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in Newcastle.

As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.

Requirements:

  • SIA Door Supervision Licence.
  • 3 years of experience as a Head Door Supervisor.
  • Excellent local knowledge.

Your Main Duties Will Include:

  • Maintaining a safe and positive experience for all guests during their time on site.
  • Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
  • Support and advise on security plans, risk assessments and incident reports.
  • Ensure correct incident, searching and patrol reporting from all members of the security team.
  • Carrying out briefs and debriefs.
  • Monitoring targets throughout shifts.
  • Identifying training needs.
  • Liaise with venue management on personnel positions and scheduling of the team.
  • Ensure venue policies are being implemented by security personnel
  • Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
  • Build and maintain good relationships with local authorities and emergency services.

About You:

You are a motivated, confident, and effective individual. You will…

  • Take pride in a smart appearance with impeccable personal presentation.
  • Have excellent interpersonal skills.
  • Have excellent communication skills.
  • Have excellent customer service skills.
  • Have excellent leadership skills.
  • Demonstrate the ability to deal with different situations.
  • Show maturity and reasoned decision making.

During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.

About You

About Us

About FGH Security

We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.

Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.

FGH Benefits And Welfare

Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.

Our first and most important value is Look After The Team, our biggest asset is our people.

Just a few of the ways we support our team:

  • Instant access to wages: you can draw on up to 50% of earnt salary before payday
  • Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
  • Discounts in high street retailers, gyms, and more
  • Access to financial guidance
  • Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
  • Varied deployments across multiple industry sectors
  • ACS Accredited
  • MIND Employer
  • Real Living Wage Employer

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Security and Investigations

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Head Door Supervisor - Newcastle employer: FGH Security

At FGH Security, we are dedicated to fostering a supportive and dynamic work environment where our team members can thrive. With a strong emphasis on employee welfare, we offer instant access to wages, ongoing training opportunities, and a commitment to career progression, all while ensuring a safe and enjoyable experience for our clients in Newcastle. Join us to be part of a company that truly values its people and strives for excellence every day.
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Contact Detail:

FGH Security Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head Door Supervisor - Newcastle

✨Tip Number 1

Familiarise yourself with FGH Security's core values. During any interactions, whether in interviews or networking, demonstrate how your personal values align with theirs, particularly around 'Looking After Our Team' and 'Giving Something Back'.

✨Tip Number 2

Leverage your local knowledge of Newcastle to showcase your understanding of the area’s security needs. Be prepared to discuss specific venues or events where you can apply your expertise as a Head Door Supervisor.

✨Tip Number 3

Network with current or former employees of FGH Security. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 4

Prepare to discuss your leadership style and experiences in managing teams. Highlight specific examples where you've successfully developed team members or improved service delivery, as this is crucial for the Head Door Supervisor role.

We think you need these skills to ace Head Door Supervisor - Newcastle

SIA Door Supervision Licence
Leadership Skills
Excellent Interpersonal Skills
Effective Communication Skills
Customer Service Skills
Risk Assessment Knowledge
Incident Reporting
Team Management
Conflict Resolution
Local Knowledge of Newcastle
Ability to Work Under Pressure
Decision-Making Skills
Training and Development Skills
Relationship Building with Local Authorities
Smart Appearance and Personal Presentation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head Door Supervisor position. Tailor your application to highlight relevant experience and skills that align with the job description.

Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Head Door Supervisor or in similar roles. Include specific examples of how you've successfully managed security teams, handled incidents, and ensured customer safety.

Showcase Your Skills: Focus on showcasing your leadership, communication, and interpersonal skills in your application. Provide examples of how you've demonstrated these skills in past roles, especially in high-pressure situations.

Tailor Your Cover Letter: Write a personalised cover letter that reflects FGH Security's core values. Mention how you embody their principles of 'Looking After Our Team' and 'Giving Something Back', and explain why you're passionate about keeping people safe.

How to prepare for a job interview at FGH Security

✨Showcase Your Leadership Skills

As a Head Door Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you successfully led a team, resolved conflicts, or improved team performance.

✨Know the Venue and Local Area

Having excellent local knowledge is crucial for this role. Research the venue and its surroundings, including any potential security concerns or local authorities you may need to liaise with. This will show your commitment and preparedness.

✨Emphasise Customer Service

Customer service is key in this position. Be ready to discuss how you've handled difficult situations with guests in the past and how you ensure a positive experience for everyone on site.

✨Align with Company Values

FGH Security prides itself on its core values. Familiarise yourself with these values and think about how your personal values align with them. Be prepared to discuss how you embody these principles in your work.

Head Door Supervisor - Newcastle
FGH Security

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