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- Tasks: Lead the security team, ensuring a safe and enjoyable experience for all guests.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy instant wage access, discounts, ongoing training, and a supportive work culture.
- Why this job: Join a team that values personal growth, safety, and community impact while having fun.
- Qualifications: Must have an SIA Door Supervision Licence and 3 years of supervisory experience.
- Other info: Flexible weekend shifts with opportunities for career progression.
The predicted salary is between 38500 - 42500 £ per year.
About The Role
Position: Head Door Supervisor
Hourly Rate: £18.50 – £20.50 (rate inclusive of holiday pay)
Schedule: Weekend shifts
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.
We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in Newcastle.
As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.
Requirements:
- SIA Door Supervision Licence.
- 3 years of experience as a Head Door Supervisor.
- Excellent local knowledge.
Your main duties will include:
- Maintaining a safe and positive experience for all guests during their time on site.
- Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
- Support and advise on security plans, risk assessments and incident reports.
- Ensure correct incident, searching and patrol reporting from all members of the security team.
- Carrying out briefs and debriefs.
- Monitoring targets throughout shifts.
- Identifying training needs.
- Liaise with venue management on personnel positions and scheduling of the team.
- Ensure venue policies are being implemented by security personnel
- Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
- Build and maintain good relationships with local authorities and emergency services.
About You:
You are a motivated, confident, and effective individual. You will…
- Take pride in a smart appearance with impeccable personal presentation.
- Have excellent interpersonal skills.
- Have excellent communication skills.
- Have excellent customer service skills.
- Have excellent leadership skills.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Head Door Supervisor - Newcastle employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Door Supervisor - Newcastle
✨Tip Number 1
Familiarise yourself with FGH Security's core values and mission. During your interactions, whether in interviews or networking, emphasise how your personal values align with theirs, particularly around 'Looking After Our Team' and 'Keeping People Safe'.
✨Tip Number 2
Leverage your local knowledge of Newcastle to demonstrate your understanding of the area’s security needs. Be prepared to discuss specific venues or events where you believe your expertise could enhance safety and customer experience.
✨Tip Number 3
Showcase your leadership skills by sharing examples of how you've successfully managed teams in high-pressure situations. Highlight any training initiatives you've implemented to develop your team, as this aligns with their focus on continuous improvement.
✨Tip Number 4
Build connections with local authorities and emergency services before applying. Having established relationships can be a significant advantage, and mentioning these connections during your application process will demonstrate your proactive approach to community safety.
We think you need these skills to ace Head Door Supervisor - Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience as a Head Door Supervisor. Emphasise your SIA Door Supervision Licence, leadership skills, and any specific achievements in previous roles that align with the responsibilities outlined in the job description.
Craft a Strong Cover Letter: Write a cover letter that reflects FGH Security's core values. Discuss how you embody their principles of 'Looking After Our Team' and 'Giving Something Back', and provide examples of how you've maintained safety and positive experiences in past roles.
Showcase Your Local Knowledge: In your application, mention your excellent local knowledge. This could include familiarity with the Newcastle area, local venues, and any relationships you've built with local authorities or emergency services that would benefit the role.
Prepare for Evidence Submission: Be ready to provide evidence of your 5-year employment/education history and references. Gather these documents in advance to ensure a smooth application process when requested by FGH Security.
How to prepare for a job interview at FGH Security
✨Showcase Your Leadership Skills
As a Head Door Supervisor, you'll need to demonstrate strong leadership abilities. Be prepared to discuss your previous experiences managing teams, resolving conflicts, and ensuring a safe environment. Use specific examples to illustrate how you've successfully led a team in challenging situations.
✨Know the Venue and Local Area
Having excellent local knowledge is crucial for this role. Research the venue and its surroundings before the interview. Familiarise yourself with any recent events or issues in the area that may impact security, and be ready to discuss how you would address these in your role.
✨Emphasise Communication Skills
Effective communication is key in this position. Prepare to highlight your interpersonal skills and provide examples of how you've effectively communicated with both your team and customers. Discuss how you handle difficult conversations and ensure everyone is on the same page during operations.
✨Align with Company Values
FGH Security prides itself on its core values. Familiarise yourself with these values and think about how they resonate with your own beliefs and work ethic. During the interview, express how you embody these values in your professional life and how you can contribute to fostering a positive team culture.
