At a Glance
- Tasks: Lead the security team, ensuring safety and a positive experience for guests.
- Company: FGH Security is dedicated to elevating standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, ongoing training, and a commitment to your well-being.
- Other info: Be part of a team that values diversity and fair treatment for all.
- Why this job: Join a culture of innovation and career growth while making a real impact on safety.
- Qualifications: Must have SIA Door Supervision Licence and 3 years of supervisory experience.
About The Role
Position: Head Door Supervisor
Hourly Rate: £17.50 plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)
Schedule: Full time shift pattern available
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "LookingAfter Our Team", "Giving Something Back" and striving to be "Be Great Today, Better Tomorrow".
We are looking for a new Head Door Supervisor who champions our values to join our team Keeping People Safe in Leeds.
As a Head Door Supervisor, you will be responsible for overseeing the deployment and service delivery of the security team, monitoring venue targets, developing your team, and ultimately ensuring customers have a good time.
Requirements
- SIA Door Supervision Licence.
- 3 years of experience as a Head Door Supervisor.
- Excellent local knowledge.
Your main duties will include
- Maintaining a safe and positive experience for all guests during their time on site.
- Be responsible for all security personnel, manage operations and working within security plans and venue expectations.
- Support and advise on security plans, risk assessments and incident reports.
- Ensure correct incident, searching and patrol reporting from all members of the security team.
- Carrying out briefs and debriefs.
- Monitoring targets throughout shifts.
- Identifying training needs.
- Liaise with venue management on personnel positions and scheduling of the team.
- Ensure venue policies are being implemented by security personnel.
- Attending regular meetings with Operations Managers with suitable updates and proactive management of any issues.
- Build and maintain good relationships with local authorities and emergency services.
About You
You are a motivated, confident and effective individual. You will...
- Take pride in a smart appearance with impeccable personal presentation.
- Have excellent interpersonal skills.
- Have excellent communication skills.
- Have excellent customer service skills.
- Have excellent leadership skills.
- Demonstrate the ability to deal with different situations.
- Show maturity and reasoned decision making.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earned salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited.
- MIND Employer.
- Real Living Wage Employer.
Equal Employment Opportunity
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Head Door Supervisor - Leeds employer: FGH Security
At FGH Security, we are dedicated to fostering a supportive and inclusive work environment in Leeds, where our core values of 'Looking After Our Team' and 'Giving Something Back' truly shine. As a Head Door Supervisor, you will benefit from competitive pay, access to wages before payday, and ongoing training opportunities that empower your career growth. Join us in creating a safe and positive atmosphere for patrons while enjoying a culture that prioritises employee welfare and development.
StudySmarter Expert Advice🤫
We think this is how you could land Head Door Supervisor - Leeds
✨Tip Number 1
Familiarise yourself with the venues where you'll be working, like Albert's Schloss and Manahatta. Understanding their unique environments and customer demographics will help you tailor your approach to security and enhance the overall guest experience.
✨Tip Number 2
Network with local authorities and emergency services in Leeds. Building these relationships can not only improve your operational effectiveness but also demonstrate your commitment to community safety, which aligns with FGH Security's core values.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've developed team members in previous roles. Highlighting your ability to mentor and train others will resonate well with the responsibilities of overseeing a security team.
✨Tip Number 4
Be ready to discuss your experience with incident reporting and risk assessments. Having specific examples of how you've handled challenging situations will demonstrate your maturity and capability in maintaining a safe environment for guests.
We think you need these skills to ace Head Door Supervisor - Leeds
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities and requirements of the Head Door Supervisor position. Tailor your application to highlight your relevant experience and skills that align with the job description.
Highlight Relevant Experience:In your CV and cover letter, emphasise your experience as a Head Door Supervisor or in similar roles. Include specific examples of how you've managed security personnel, handled incidents, and ensured a positive environment for guests.
Showcase Your Values:FGH Security values individuals who embody their core principles. In your application, mention how you align with their values such as 'Looking After Our Team' and 'Giving Something Back'. This will demonstrate that you are a good cultural fit.
Prepare for References:Since the company requires evidence of a 5-year employment/education history and references, prepare these documents in advance. Ensure your references can speak positively about your skills and experiences related to the role.
How to prepare for a job interview at FGH Security
✨Showcase Your Leadership Skills
As a Head Door Supervisor, demonstrating your leadership qualities is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop team members.
✨Emphasise Your Local Knowledge
Having excellent local knowledge is a key requirement for this role. During the interview, mention your familiarity with the Leeds area, including venues and local authorities, to show that you can effectively liaise with stakeholders.
✨Demonstrate Strong Communication Skills
Effective communication is vital in security roles. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've handled various situations with customers and staff in the past.
✨Align with Company Values
FGH Security prides itself on its core values. Research these values and think about how your personal beliefs align with them. Be ready to discuss how you embody these principles in your work, particularly in terms of 'Looking After Our Team' and 'Giving Something Back'.
