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- Tasks: Lead the security team, ensuring safety and a positive experience for guests.
- Company: FGH Security is dedicated to elevating standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, ongoing training, and a commitment to your well-being.
- Why this job: Join a culture of innovation and career growth while making a real impact on safety.
- Qualifications: Must have SIA Door Supervision Licence and 3 years of supervisory experience.
- Other info: Be part of a team that values diversity and fair treatment for all.
About The Role
Position: Head Door Supervisor
Hourly Rate: £18.50 – £20.50 (rate inclusive of holiday pay)
Schedule: Saturday evening shift
At FGH Security, we pride ourselves on our core values, which guide everything we do. We are an organization that believes in \”Looking After Our Team\”, \”Giving Something Back\”, and striving to be \”Be Great Today, Better Tomorrow\”.
We are seeking a new Head Door Supervisor who embodies our values to join our team in Leeds, keeping people safe.
Our security team at venues like Albert\’s Schloss, Manahatta, Banyan, and BOX work seamlessly into the customer experience, providing effective safety and security to patrons and staff.
Responsibilities include:
- Overseeing the deployment and service delivery of the security team
- Monitoring venue targets
- Developing team members
- Ensuring customers have a positive experience
Requirements:
- SIA Door Supervision Licence
- Minimum of 3 years experience as a Head Door Supervisor
- Excellent local knowledge
Main Duties:
- Maintaining a safe and positive environment for guests
- Managing security personnel and operations
- Supporting security plans, risk assessments, and incident reporting
- Ensuring proper incident, searching, and patrol reporting
- Conducting briefs and debriefs
- Monitoring targets and identifying training needs
- Liaising with venue management on staffing and scheduling
- Implementing venue policies among security staff
- Attending meetings with Operations Managers
- Building relationships with local authorities and emergency services
About You:
- Motivated, confident, and effective
- Smart appearance and excellent interpersonal skills
- Strong communication and customer service skills
- Leadership qualities
- Ability to handle various situations maturely
During screening, you must provide evidence of 5-year employment/education history and references promptly upon request.
About Us:
FGH Security was founded in 2003 to elevate standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across various sectors, caring for our staff, and continuously improving the employee and customer experience.
We foster a culture of innovation, learning, and career advancement for all employees.
FGH Benefits and Welfare:
Our core values guide our actions and decisions. We prioritize our team, our greatest asset.
Some benefits include:
- Access to wages before payday (up to 50%)
- Modern software for scheduling and communication
- Discounts in retail, gyms, and more
- Financial guidance
- Ongoing training and qualifications
- Varied deployment opportunities
- ACS Accreditation
- MIND Employer status
- Real Living Wage Employer
FGH Security is committed to fair treatment of all team members and applicants, regardless of race, gender, religion, sexual orientation, responsibilities, age, disability, or background.
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Head Door Supervisor - Leeds employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Door Supervisor - Leeds
✨Tip Number 1
Familiarise yourself with the venues where you'll be working, like Albert's Schloss and Manahatta. Understanding their unique environments and customer demographics will help you tailor your approach to security and enhance the overall guest experience.
✨Tip Number 2
Network with local authorities and emergency services in Leeds. Building these relationships can not only improve your operational effectiveness but also demonstrate your commitment to community safety, which aligns with FGH Security's core values.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've developed team members in previous roles. Highlighting your ability to mentor and train others will resonate well with the responsibilities of overseeing a security team.
✨Tip Number 4
Be ready to discuss your experience with incident reporting and risk assessments. Having specific examples of how you've handled challenging situations will demonstrate your maturity and capability in maintaining a safe environment for guests.
We think you need these skills to ace Head Door Supervisor - Leeds
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head Door Supervisor position. Tailor your application to highlight your relevant experience and skills that align with the job description.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience as a Head Door Supervisor or in similar roles. Include specific examples of how you've managed security personnel, handled incidents, and ensured a positive environment for guests.
Showcase Your Values: FGH Security values individuals who embody their core principles. In your application, mention how you align with their values such as 'Looking After Our Team' and 'Giving Something Back'. This will demonstrate that you are a good cultural fit.
Prepare for References: Since the company requires evidence of a 5-year employment/education history and references, prepare these documents in advance. Ensure your references can speak positively about your skills and experiences related to the role.
How to prepare for a job interview at FGH Security
✨Showcase Your Leadership Skills
As a Head Door Supervisor, demonstrating your leadership qualities is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your ability to motivate and develop team members.
✨Emphasise Your Local Knowledge
Having excellent local knowledge is a key requirement for this role. During the interview, mention your familiarity with the Leeds area, including venues and local authorities, to show that you can effectively liaise with stakeholders.
✨Demonstrate Strong Communication Skills
Effective communication is vital in security roles. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you've handled various situations with customers and staff in the past.
✨Align with Company Values
FGH Security prides itself on its core values. Research these values and think about how your personal beliefs align with them. Be ready to discuss how you embody these principles in your work, particularly in terms of 'Looking After Our Team' and 'Giving Something Back'.
