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- Tasks: Ensure safety at major festivals while providing excellent customer service.
- Company: FGH Security, a leader in the UK Private Security Industry.
- Benefits: Competitive pay, instant wage access, discounts, and ongoing training opportunities.
- Other info: Work outdoors, enjoy varied shifts, and be part of a supportive team.
- Why this job: Join us for an unforgettable summer experience while keeping people safe.
- Qualifications: SIA Door Supervision Licence and great customer service skills required.
The predicted salary is between 27800 - 45000 £ per year.
About The Role
Schedule: Various shift patterns available over the summer
Contract Type: Fixed-term until 30/09/2026
Hourly Rate: £13.45 (Entry Level) - £21.63 (depending on role & location)
FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%
Interviews & Meet Your Manager session location: London (W1S 2QN)
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in "Looking At Our Team", "Giving Something Back" and striving to "Be Great Today, Better tomorrow".
We're now recruiting Festival Security Officers to join our team for Summer 2026. This is your chance to be a part of unforgettable events while playing a vital role in Keeping People Safe. You’ll be working at major festivals including Bournemouth 7's, Beat Herder, Truck, Kendal Calling, Boardmasters and Shambala.
What You’ll Be Doing
- Controlling access points and site perimeter patrolling.
- Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not in line with event house rules/policies.
- Crowd management – foot traffic direction, escorting and ejecting guests – temporarily detaining guests prior to police handover, maintaining order, subduing anti‑social behaviour, ensuring crowd safety plans are adhered to, apprehending guests/staff suspected of committing crime.
- Deliver approachable customer service and support.
- Monitor and report any suspicious behaviour / take appropriate action.
- Egress control.
- Reporting and recording details of irregularities, incidents, searches and patrols.
- Protection of assets and prevention of losses.
What We’re Looking For
Essential:
- SIA Door Supervision Licence.
Skills & Experience:
- Great customer service skills.
- Good understanding of security risks and threats present at events and festivals.
- Confidence working in busy, high‑energy environments.
- Excellent verbal and written communication skills.
- Excellent interpersonal skills.
- Ability to confidently de‑escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
Additional Requirements:
- Happy camping and able to provide the essential camping equipment.
- Comfortable working outdoors in all weather conditions.
- You will be subject to security screening in accordance to BS7858:2019.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience. We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team as our biggest asset is our people. We are an innovative business always aiming to raise the standards. We have been recognised and awarded for our employee engagement and support.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earned salary before payday.
- Latest software: making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited.
- MIND Employer.
- Real Living Wage Employer.
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Festival Security - London employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Festival Security - London
✨Tip Number 1
Get to know the company culture! Before your interview, check out FGH Security's values and mission. This will help you align your answers with what they care about, showing that you're a great fit for their team.
✨Tip Number 2
Practice your crowd management skills! Since you'll be working in busy environments, think of scenarios where you might need to de-escalate situations. Role-playing these situations can boost your confidence and prepare you for the real deal.
✨Tip Number 3
Network with current employees! If you can, reach out to people already working at FGH Security. They can give you insider tips on what to expect during the interview and what qualities the team values most.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the FGH Security team. Don’t miss out on this opportunity!
We think you need these skills to ace Festival Security - London
Some tips for your application 🫡
Show Your Passion for Security: When you're writing your application, let us know why you're excited about working in security at festivals. Share any relevant experiences or skills that make you a great fit for keeping people safe while having fun!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your customer service skills and any experience you have in high-energy environments. We want to see how you can contribute to our mission of Keeping People Safe.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at FGH Security
✨Know Your Role
Before the interview, make sure you understand the specific responsibilities of a Festival Security Officer. Familiarise yourself with crowd management techniques and the importance of customer service in high-energy environments. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Skills
Highlight your SIA Door Supervision Licence and any relevant experience you have in security or customer service. Be ready to discuss how you've handled difficult situations in the past, especially in busy settings. This will show that you can stay calm under pressure and effectively manage conflicts.
✨Emphasise Teamwork
FGH Security values looking after the team, so be prepared to talk about your experiences working as part of a team. Share examples of how you've collaborated with others to ensure safety and security at events. This will align with their core values and demonstrate your commitment to being a supportive team member.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities available, the types of events you'll be working at, or how the company supports its staff. This shows your genuine interest in the role and helps you assess if it's the right fit for you.