At a Glance
- Tasks: Ensure safety at events, manage crowds, and provide excellent customer service.
- Company: Join FGH Group, a leading security provider with a commitment to safety and inclusivity.
- Benefits: Earn £12.71 per hour, access wages early, and enjoy discounts and training opportunities.
- Other info: Free training provided, with opportunities for career progression and personal development.
- Why this job: Be part of exciting events while keeping people safe and making a difference.
- Qualifications: Must be 18+, with a passion for safety and great communication skills.
The predicted salary is between 12 - 12 € per hour.
Compensation £12.71 per hour plus holiday pay (FGH Group operates a Holiday Accrual scheme in line with the government guidelines at 12.07%).
Schedule: Various shift patterns available.
Role Summary: We are looking for Event Safety Stewards who champion our values to join our team keeping people safe at Headingley Stadium's Cricket Ground and other events and festivals across the UK.
Qualifications: Must be 18 years old to apply for this role.
Main Duties:
- Monitoring access points and site perimeter patrolling.
- Ingress control – ticket validation, accreditation checks, guest direction and queries.
- Crowd management – foot traffic direction, maintaining order, reporting anti-social behaviour, ensuring crowd safety plans are adhered to.
- Deliver approachable customer service and support.
- Monitor and report any suspicious behaviour / take appropriate action.
- Egress control.
- Reporting and recording details of irregularities, incidents, searches and patrols.
About You:
- Have a clear passion for Keeping People Safe.
- Have a good understanding of security risks and threats present at events, festivals and stadiums.
- Be friendly and have great interpersonal skills.
- Have excellent communications skills.
- Love training: we have a learning culture and are rigorous in upskilling ourselves and others.
Training: You will be required to gain your L2 in Spectator Safety certificate as part of your employment, if you don't already have one, this training will be provided by FGH training free of charge.
Security Screening: If your application is successful, you’ll need to complete security screening in line with BS7858:2019, along with a DBS check. If you already have a valid Standard or Enhanced DBS issued within the last 12 months, this can be used. If not, FGH Group is happy to arrange a DBS check for you. In this case, you would cover the cost of the check, and FGH Group will take care of the administration fee.
Benefits:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities.
- Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited MIND Employer.
- Real Living Wage Employer.
- Equal Opportunity: FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Event Safety Steward - Headingley Stadium employer: FGH Security
FGH Group is an exceptional employer, offering Event Safety Stewards at Headingley Stadium a dynamic work environment where safety and customer service are paramount. With competitive pay, instant access to wages, and a commitment to continuous training and development, employees can thrive in their roles while enjoying a supportive culture that values diversity and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Event Safety Steward - Headingley Stadium
✨Tip Number 1
Get to know the company culture! Before your interview, check out FGH Group's values and mission. This will help you align your answers with what they care about, showing that you're not just a good fit for the role, but for the team too.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your skills and experiences relate to keeping people safe and providing excellent customer service, which are key for the Event Safety Steward role.
✨Tip Number 3
Dress the part! When heading to your interview, wear something smart but comfortable. You want to look professional while also being able to show off your approachable personality, which is super important for this job.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Event Safety Steward - Headingley Stadium
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for keeping people safe! In your application, share any relevant experiences or stories that highlight your commitment to safety and customer service. This will help us understand why you're the perfect fit for the Event Safety Steward role.
Tailor Your Application:Make sure to customise your application to match the job description. Highlight your interpersonal skills and any experience you have with crowd management or security. We want to know how your background aligns with our values and the responsibilities of the role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm at a glance.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate, so you can focus on showcasing your skills.
How to prepare for a job interview at FGH Security
✨Know Your Role
Make sure you understand the responsibilities of an Event Safety Steward. Familiarise yourself with crowd management techniques, ingress and egress control, and how to handle suspicious behaviour. This will show your passion for keeping people safe and your commitment to the role.
✨Show Off Your Interpersonal Skills
During the interview, demonstrate your friendly nature and excellent communication skills. Practice answering questions in a way that highlights your ability to interact positively with guests and manage situations calmly. Remember, customer service is key!
✨Be Prepared for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with anti-social behaviour or directing foot traffic. Think of examples from past experiences where you successfully managed similar challenges, as this will showcase your problem-solving abilities.
✨Express Your Willingness to Learn
Since training is a big part of this role, let them know you're eager to upskill. Mention your enthusiasm for obtaining the L2 in Spectator Safety certificate and any other relevant training. This shows you're committed to personal growth and safety standards.
