At a Glance
- Tasks: Ensure safety and security while providing excellent customer service in vibrant venues.
- Company: Join FGH Security, a leader in the night-time economy with a commitment to inclusivity.
- Benefits: Earn £14/hour, access wages early, enjoy discounts, and continuous training opportunities.
- Other info: Flexible weekend shifts with opportunities for career progression.
- Why this job: Be part of a dynamic team that values safety and customer experience in exciting environments.
- Qualifications: Must have a valid SIA Door Supervision Licence and great communication skills.
The predicted salary is between 14 - 14 £ per hour.
About The Role
Position: SIA Door Supervisor - Harrogate
Hourly Rate: Entry Level £14.00 plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)
Schedule: Weekend evening shifts
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in York. Albert's Schloss, Manahatta, Banyan and BOX enlist our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Candidates must hold a valid SIA Door Supervision Licence.
Responsibilities
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrolling the venue and undertaking occasional physical searches of guests.
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrol.
Requirements
- SIA Door Supervision Licence.
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
- Availability Friday and Saturday evening.
About You
- Great customer service skills.
- Excellent communication and interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
Benefits
- Instant access to wages: you can draw on up to 50% of earnt salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited MIND Employer.
- Real Living Wage Employer.
FGH Security is committed to the fair treatment of its team members, potential team members and users of its services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Door Supervisor - York employer: FGH Security
FGH Security is an exceptional employer that prioritises the well-being and development of its team members. With competitive pay, instant access to wages, and a commitment to ongoing training and progression opportunities, employees can thrive in a supportive work culture that values diversity and inclusivity. Working in York, you'll enjoy varied deployments across multiple sectors while ensuring the safety of patrons in vibrant venues like Albert's Schloss and Manahatta.
StudySmarter Expert Advice🤫
We think this is how you could land Door Supervisor - York
✨Get Into Local Security Networks
Join local security services forums or groups—these are goldmines for entry-level jobs and can also introduce you to industry veterans. Networking in these communities will help you stay informed about openings and might just connect you to someone at FGH Security.
✨Attend Security Industry Events
Look for security expos, conferences, or meetups in your area. These events are fantastic for making face-to-face connections with potential employers and learning about the latest trends in security services. Plus, who knows—you might run into someone from FGH Security!
✨Certifications Matter in Security
Consider getting entry-level certifications like SIA if you haven't already. They show you’re serious about the field. Many employers, including FGH Security, appreciate candidates who take the initiative to get qualified, setting you apart from the crowd.
✨Use Our Website for Direct Applications
When you find a role you’re interested in at FGH Security, apply through our website. We make it easy to showcase your skills and enthusiasm directly to the hiring managers, giving you a better chance to stand out in the application process!
We think you need these skills to ace Door Supervisor - York
Some tips for your application 🫡
Showcase Your Communication Skills:In security services, being able to communicate clearly is essential—both in writing and verbally. Make sure your CV and cover letter reflect your ability to convey information effectively, whether you have previous experience or not. Highlight any relevant training or certifications you may have completed!
Highlight Relevant Experience (Even the Small Stuff):Even if you're applying for an entry-level role, any experience you have that relates to security services is golden! Talk about part-time jobs, volunteer work, or school projects where you demonstrated responsibility, attention to detail, or teamwork. Even watching over a friend's house can be a great example!
Keep It Professional, Yet Approachable:While an entry-level application should maintain a certain level of professionalism, don't shy away from letting your personality shine through. This can make your application more memorable, especially in an industry where interpersonal skills are key. A friendly tone in your cover letter can help you stand out to FGH Security.
Tailor Your CV for Specific Roles:When applying to multiple security roles, make sure each CV is tailored for the specific job you’re going for at FGH Security. It’ll help to emphasise skills directly relevant to the security environment, such as observational skills and the ability to remain calm under pressure. This attention to detail could make all the difference in your application!
How to prepare for a job interview at FGH Security
✨Get Familiar with Safety Protocols
For a role in security services, it’s super important to have a good grasp of safety and emergency protocols. Brush up on the basic procedures that are commonly used in the industry—for instance, know what actions to take in different threat scenarios. This shows you’re proactive and ready to step into an entry-level role competently.
✨Showcase Your Soft Skills
In security services, it’s not just about following protocols; your communication and situational awareness skills are crucial. Prepare to discuss scenarios where you've had to think on your feet or resolve conflicts, as these experiences highlight your suitability for dealing with real-world security challenges. People skills can set you apart!
✨Dress the Part
Even for an entry-level role, how you present yourself can make a big impact. Dressing smartly—not necessarily formally—demonstrates your respect for the profession. It also helps build a sense of authority and reliability, which are key in security roles.
✨Research Common Questions
Prepare yourself for some specific interview questions about various security scenarios or hypothetical threats. They may ask how you'd respond to a particular situation, so think through potential answers beforehand. Practicing these won’t just help you answer but also build your confidence during the interview with FGH Security.