At a Glance
- Tasks: Ensure safety and security at venues while providing excellent customer service.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, ongoing training, and a supportive team culture.
- Other info: Weekend evening shifts available; perfect for students looking for part-time work.
- Why this job: Join a dynamic team focused on safety, personal growth, and making a positive impact.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have experience in nightlife security.
Overview
Join to apply for the Door Supervisor - Reading role at FGH Security.
Position: SIA Door Supervisor - Reading
Hourly Rate: £14.68 to £16.30 (hourly rate inclusive of holiday pay)
Schedule: Weekend evening shifts
At FGH Security we pride ourselves in our core values. We are an organisation that believes in \"Looking After Our Team\", \"Giving Something Back\" and striving to be \"Be Great Today, Better Tomorrow\".
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in Reading.
Albert\'s Schloss, Manahatta, Banyan and BOX enlist our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Candidates must hold a valid SIA Door Supervision Licence.
Your Main Duties Will Include
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensure the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrol the venue and undertake occasional physical searches of guests.
- Require guests to leave the venue and/or refuse entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrols.
Requirements
- SIA Door Supervision Licence.
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
- Availability Friday and Saturday evenings.
About You
- Great customer service skills.
- Excellent communication and interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience. We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team, our biggest asset is our people.
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Door Supervisor - Reading employer: FGH Security
At FGH Security, we are dedicated to fostering a supportive and inclusive work environment where our team members can thrive. With competitive pay rates, instant access to wages, and a commitment to continuous training and career progression, we empower our Door Supervisors in Reading to excel in their roles while ensuring the safety of patrons and staff. Join us in our mission to 'Look After Our Team' and experience a workplace that values your contributions and prioritises your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Door Supervisor - Reading
✨Tip Number 1
Familiarise yourself with the venues you'll be working at, like Albert's Schloss and Manahatta. Understanding their atmosphere and clientele can help you blend in and provide better service.
✨Tip Number 2
Brush up on your conflict resolution skills. Being able to de-escalate situations effectively is crucial for a Door Supervisor, so consider role-playing scenarios with friends or colleagues.
✨Tip Number 3
Network with current or former Door Supervisors in the area. They can provide insights into the job and may even refer you to opportunities within FGH Security.
✨Tip Number 4
Showcase your customer service skills during any interactions with the hiring team. Demonstrating a friendly yet professional demeanour can set you apart from other candidates.
We think you need these skills to ace Door Supervisor - Reading
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Door Supervisor. Familiarise yourself with the key duties mentioned in the job description, such as monitoring guest behaviour and ensuring safety protocols.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have as a Door Supervisor or in similar roles within the night-time economy. Mention specific situations where you successfully managed conflict or ensured safety.
Showcase Your Skills:Make sure to highlight your customer service skills, communication abilities, and attention to detail. These are crucial for the role and should be evident in your application materials.
Prepare Documentation:Ensure you have your SIA Door Supervision Licence ready, along with evidence of your 5-year employment/education history. Be prepared to provide references upon request, as this is a requirement during the screening process.
How to prepare for a job interview at FGH Security
✨Showcase Your Customer Service Skills
As a Door Supervisor, excellent customer service is key. Be prepared to discuss specific examples of how you've handled difficult situations with guests in the past, demonstrating your ability to de-escalate conflicts and maintain a positive atmosphere.
✨Demonstrate Your Vigilance
Highlight your keen eye for detail and ability to stay alert to potential security risks. You might want to share experiences where your vigilance helped prevent incidents or ensured safety in a previous role.
✨Understand the Venue's Policies
Familiarise yourself with the specific policies and house rules of the venues you'll be supervising. During the interview, express your understanding of these policies and how you would enforce them while maintaining a friendly environment.
✨Dress to Impress
First impressions matter, especially in a role that requires a smart appearance. Make sure to dress professionally for your interview, reflecting the impeccable personal presentation expected of a Door Supervisor.
