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- Tasks: Ensure safety and security at venues by monitoring guests and managing crowd behaviour.
- Company: FGH Security is a leading UK private security firm focused on keeping people safe since 2003.
- Benefits: Enjoy flexible shifts, immediate wage access, discounts, and ongoing training opportunities.
- Why this job: Join a supportive team that values your growth and offers a dynamic work environment.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have experience in the night-time economy.
- Other info: Work evenings from Thursday to Sunday and be part of a culture that prioritises employee welfare.
About The Role
Position: SIA Door Supervisor - Manchester
Hourly Rate: £12.50 - £14.01* (inclusive of holiday pay)
Schedule: Evening shifts available Thursday to Sunday
At FGH Security, we pride ourselves on our core values, which guide everything we do. We believe in "Looking After Our Team", "Giving Something Back", and striving to "Be Great Today, Better Tomorrow". We are seeking new Door Supervisors who embody our values to join our team in keeping people safe in Manchester.
Candidates must hold a valid SIA Door Supervision Licence.
Your Main Duties Will Include:
- Assessing the suitability of guests and monitoring behaviour in line with policies and legal requirements
- Ensuring the venue operates within safe capacity limits and managing crowd dispersal
- Patrolling the venue and conducting occasional physical searches of guests
- Requiring guests to leave the venue and/or refusing entry when behaviour or suitability does not comply with house rules/policies, which may require physical intervention
- Protection of assets
- Reporting and recording incident details, searches, and patrols
Requirements
- SIA Door Supervision Licence
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs, etc.)
- Availability on Friday and Saturday evenings
About You
- Excellent customer service skills
- Strong communication and interpersonal skills
- Smart appearance with impeccable personal presentation
- Ability to de-escalate and resolve conflicts confidently
- Keen eye for detail and vigilance to security risks
During screening, you must be able to provide evidence of a 5-year employment/education history and references promptly upon request.
About Us
FGH Security was founded in 2003 with the goal of raising standards in the UK private security industry. Our primary mission is KEEPING PEOPLE SAFE across various sectors, while caring for our staff and enhancing both employee and customer experiences. We are proud innovators with a culture of continuous improvement, learning, and career progression for all employees.
FGH Benefits And Welfare
Our core values guide our actions and decisions in all aspects of keeping people safe. Our top value is "Look After The Team"—our greatest asset is our people. We have been recognized for employee engagement and support, offering:
- Immediate access to wages: up to 50% of earned salary before payday
- User-friendly software for shift scheduling, communication, and document access
- Discounts at high street retailers, gyms, and more
- Ongoing training and development opportunities, including accredited courses and qualifications
- Varied deployment across multiple sectors
- ACS Accreditation
- MIND Employer status
- Real Living Wage Employer
FGH Security is committed to fair treatment of all team members and potential team members, regardless of race, gender, religion, sexual orientation, responsibilities, age, disability, or background.
Door Supervisor - Manchester employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor - Manchester
✨Tip Number 1
Familiarise yourself with the specific venues in Manchester where you might be working. Understanding their policies and crowd management strategies can give you an edge during interviews.
✨Tip Number 2
Network with current or former Door Supervisors in the area. They can provide insights into the role and may even refer you to job openings, increasing your chances of landing a position with us.
✨Tip Number 3
Demonstrate your conflict resolution skills in any conversations or interviews. Share specific examples of how you've successfully de-escalated situations in the past to show you're a good fit for our team.
✨Tip Number 4
Be prepared to discuss your availability clearly, especially for Friday and Saturday evenings. Showing flexibility and commitment to the schedule we need will make you a more attractive candidate.
We think you need these skills to ace Door Supervisor - Manchester
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Door Supervisor. Familiarise yourself with the key duties mentioned in the job description, such as assessing guest suitability and managing crowd control.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have as a Door Supervisor or in similar roles within the night-time economy. Mention specific situations where you demonstrated excellent customer service and conflict resolution skills.
Showcase Your Skills: Make sure to highlight your strong communication and interpersonal skills in your application. Provide examples of how you've successfully de-escalated conflicts or ensured safety in past roles.
Prepare for Evidence Submission: Be ready to provide evidence of your 5-year employment/education history and references if requested during the screening process. Having these documents prepared in advance will streamline your application.
How to prepare for a job interview at FGH Security
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervision Licence to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Emphasise Customer Service Skills
Since excellent customer service is key in this role, prepare examples of how you've successfully handled difficult situations or provided outstanding service in previous jobs. This will highlight your ability to manage guests effectively.
✨Demonstrate Conflict Resolution Abilities
Be ready to discuss specific instances where you've de-escalated conflicts or resolved issues. This will showcase your interpersonal skills and your capability to maintain a safe environment.
✨Align with Company Values
Familiarise yourself with FGH Security's core values, such as 'Looking After Our Team' and 'Giving Something Back'. During the interview, express how your personal values align with theirs, which can help you stand out as a candidate who fits their culture.
