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- Tasks: Ensure safety and security at popular venues while providing excellent customer service.
- Company: Join FGH Security, a leader in keeping people safe in Manchester.
- Benefits: Earn £14/hour plus holiday pay, with instant access to wages and discounts.
- Other info: Flexible weekend shifts with opportunities for training and career progression.
- Why this job: Be part of a dynamic team that values your growth and well-being.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have relevant experience.
The predicted salary is between 28000 - 30000 £ per year.
Position: SIA Door Supervisor - Manchester
Hourly Rate: Entry Level £14.00 plus holiday pay (FGH Group operates a holiday accrual scheme in line with the government guidelines at 12.07%)
Schedule: Weekend evening shifts
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in Manchester. Albert’s Schloss, Manahatta, Banyan and BOX enlist our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Candidate must hold a valid SIA Door Supervision Licence.
Your main duties will include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrolling the venue and undertaking occasional physical searches of guests.
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrol.
Requirements:
- SIA Door Supervision Licence.
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
- Availability Friday and Saturday evening.
About You:
- Great customer service skills.
- Excellent communication and interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
FGH Benefits and Welfare:
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team, our biggest asset is our people. Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities.
- Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited MIND Employer.
- Real Living Wage Employer.
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Door Supervisor - Manchester employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor - Manchester
✨Tip Number 1
Get your SIA Door Supervision Licence sorted if you haven't already! It's a must-have for this role, and having it ready shows you're serious about joining the team.
✨Tip Number 2
Brush up on your customer service skills. As a Door Supervisor, you'll need to keep the vibe positive while ensuring safety. Practice how to handle tricky situations with a smile!
✨Tip Number 3
Network like a pro! Chat with current Door Supervisors or security staff at venues. They can give you insider tips and might even put in a good word for you when applying through our website.
✨Tip Number 4
Be ready for the screening process. Have your 5-year employment/education history and references at hand. Being organised will make you stand out as a candidate who’s ready to roll!
We think you need these skills to ace Door Supervisor - Manchester
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your customer service skills and any experience you have in the night-time economy. We want to see how you can keep our venues safe while providing a great experience for our guests!
Be Clear and Concise: When filling out your application, keep your answers straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you a great fit for the role.
Tailor Your Application: Don’t just send a generic application! Take a moment to tailor your responses to match our values and the specific requirements of the Door Supervisor role. Show us why you’re the perfect match for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at FGH Security
✨Know Your Stuff
Make sure you’re familiar with the role of a Door Supervisor and the specific responsibilities mentioned in the job description. Brush up on your knowledge of SIA regulations and how they apply to the venues you'll be working at. This shows that you're serious about the position and understand what it entails.
✨Show Off Your People Skills
As a Door Supervisor, excellent communication and customer service skills are key. Prepare examples from your past experiences where you've successfully de-escalated conflicts or provided exceptional service. This will help demonstrate your ability to handle difficult situations with ease.
✨Dress to Impress
First impressions matter! Make sure you present yourself smartly and professionally for the interview. A well-groomed appearance not only reflects your personal standards but also aligns with the expectations of the role in maintaining a safe and welcoming environment.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific situations that may arise as a Door Supervisor. Think through potential scenarios, such as dealing with unruly guests or managing crowd control, and prepare your responses. This will show that you can think on your feet and are ready for the challenges of the job.