At a Glance
- Tasks: Ensure guest safety and monitor behaviour at venues in Lancaster.
- Company: FGH Security is a leading UK private security firm focused on keeping people safe.
- Benefits: Enjoy flexible shifts, instant wage access, discounts, and continuous training opportunities.
- Other info: Ad hoc shifts available, primarily on Friday and Saturday evenings.
- Why this job: Join a supportive team that values your growth and prioritises safety in the community.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have relevant experience.
Position : SIA Door Supervisor - Lancaster
Hourly Rate: £13.10 - £14.68* (*hourly rate inclusive of holiday pay)
Schedule: Ad hoc shifts
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \"Looking After Our Team\", \"Giving Something Back\" and striving to be \"Be Great Today, Better tomorrow\".
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in Lancaster.
Candidates must hold a valid SIA Door Supervision Licence.
Your main duties will include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
- Patrolling the venue and undertaking occasional physical searches of guests
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
- Protection of assets
- Reporting and recording details of incidents, searches and patrol
Requirements
- SIA Door Supervision Licence
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.)
- Availability Friday and Saturday evening
About You
- Great customer service skills
- Excellent communication and interpersonal skills
- Smart appearance with impeccable personal presentation
- Ability to confidently de-escalate and resolve difficult conflict situations
- Keen eye for detail and the ability to stay vigilant to security risks
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits and Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team: Our biggest asset is our people. We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Door Supervisor - Lancaster employer: FGH Security
FGH Security is an exceptional employer in Lancaster, dedicated to prioritising the well-being of its team while maintaining a strong commitment to safety and service excellence. With a culture that fosters continuous learning and career progression, employees benefit from instant access to wages, discounts, and a variety of training opportunities, all within a supportive environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Door Supervisor - Lancaster
✨Tip Number 1
Familiarise yourself with the local nightlife scene in Lancaster. Understanding the venues and their specific security needs can give you an edge during interviews and help you demonstrate your knowledge of the environment you'll be working in.
✨Tip Number 2
Network with current or former Door Supervisors in the area. They can provide insights into the role and may even refer you to job openings, increasing your chances of landing a position with FGH Security.
✨Tip Number 3
Prepare for situational questions that assess your conflict resolution skills. Think of examples from your past experiences where you successfully de-escalated a situation, as this is crucial for the role.
✨Tip Number 4
Showcase your commitment to safety and customer service during any interactions with FGH Security. Highlighting your dedication to these values will resonate well with their core mission of Keeping People Safe.
We think you need these skills to ace Door Supervisor - Lancaster
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of a Door Supervisor. Highlight your relevant experience in your application.
Showcase Your Skills:Emphasise your customer service skills, communication abilities, and conflict resolution experience. Use specific examples from your past roles to demonstrate these skills.
Highlight Your Qualifications:Make sure to mention your valid SIA Door Supervision Licence prominently in your application. If you have any additional training or certifications, include those as well.
Tailor Your CV:Customise your CV to reflect the values and mission of FGH Security. Mention how you align with their core values like 'Looking After Our Team' and 'Giving Something Back'.
How to prepare for a job interview at FGH Security
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervision Licence to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. FGH Security values great customer service, so highlighting your ability to interact positively with guests will set you apart.
✨Prepare for Conflict Resolution Scenarios
Think of specific instances where you've successfully de-escalated a conflict or handled a difficult situation. Being able to articulate these experiences will demonstrate your capability to manage challenging scenarios effectively.
✨Dress Smartly and Present Well
First impressions matter! Ensure you arrive in smart attire that reflects the professional standards expected of a Door Supervisor. A polished appearance will convey your seriousness about the role.
