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- Tasks: Ensure guest safety and monitor behaviour at popular venues in Chester.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, and continuous training opportunities.
- Why this job: Join a supportive team focused on safety, personal growth, and community impact.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have relevant experience.
- Other info: Weekend evening shifts available; perfect for students looking for part-time work.
About The Role
Position: SIA Door Supervisor- Chester
Hourly Rate: £14.68 to £16.30 (hourly rate inclusive of holiday pay)
Schedule: Weekend evening shifts
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in Chester.
Albert\’s Schloss, Manahatta, Banyan and BOX enlist our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Candidates must hold a valid SIA Door Supervision Licence.
Your Main Duties Will Include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrolling the venue and undertaking occasional physical searches of guest.
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrol.
Requirements:
- SIA Door Supervision Licence.
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
- Availability Friday and Saturday evening.
About You:
- Great customer service skills.
- Excellent communication and interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About You
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday.
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
- Discounts in high street retailers, gyms, and more.
- Access to financial guidance.
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent.
- Varied deployments across multiple industry sectors.
- ACS Accredited.
- MIND Employer.
- Real Living Wage Employer.
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. #J-18808-Ljbffr
Door Supervisor - Chester employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor - Chester
✨Tip Number 1
Familiarise yourself with the venues you'll be working at, like Albert's Schloss and Manahatta. Understanding their atmosphere and clientele can help you tailor your approach to security and customer service.
✨Tip Number 2
Brush up on your conflict resolution skills. Being able to de-escalate situations effectively is crucial in this role, so consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 3
Network with current or former Door Supervisors in Chester. They can provide valuable insights into the job and may even refer you, which can significantly boost your chances of landing the position.
✨Tip Number 4
Stay updated on local laws and regulations regarding security and crowd management. This knowledge will not only help you in interviews but also demonstrate your commitment to the role and the safety of patrons.
We think you need these skills to ace Door Supervisor - Chester
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience as a Door Supervisor or in the night-time economy. Mention specific venues you've worked at and your responsibilities, especially those that align with the job description.
Showcase Your Skills: Focus on your customer service skills, communication abilities, and conflict resolution techniques. Provide examples of how you've successfully managed difficult situations in the past.
Include Your SIA Licence: Clearly state that you hold a valid SIA Door Supervision Licence. This is a crucial requirement for the role, so make it prominent in your application.
Tailor Your Application: Customise your CV and cover letter to reflect FGH Security's core values. Mention how you align with their mission of 'Keeping People Safe' and your commitment to looking after the team.
How to prepare for a job interview at FGH Security
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervision Licence to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Emphasise Customer Service Skills
Since great customer service is key in this role, prepare examples of how you've successfully handled difficult situations with patrons in the past. Highlight your ability to de-escalate conflicts and maintain a positive atmosphere.
✨Dress Smartly
First impressions matter! Dress smartly and present yourself well to reflect the professional standards expected in the security industry. A neat appearance can set you apart from other candidates.
✨Understand the Venue's Policies
Research the venues you'll be working at, like Albert's Schloss or Manahatta. Familiarise yourself with their house rules and policies, as this knowledge will demonstrate your proactive approach and genuine interest in the role.
