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- Tasks: Ensure guest safety and monitor behaviour at popular venues in Birmingham.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, and continuous training opportunities.
- Why this job: Join a supportive team focused on safety, personal growth, and community impact.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have relevant experience.
- Other info: Work weekend evenings and be part of a culture that values improvement and career progression.
About The Role
Position: SIA Door Supervisor- Birmingham
Hourly Rate: £14.68 to £16.30 (hourly rate inclusive of holiday pay)
Schedule: Weekend evening shifts
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better Tomorrow\”.
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in Birmingham.
Albert\’s Schloss, Manahatta, Banyan and BOX enlist our highly trained security team to blend seamlessly into the customer experience whilst providing effective safety and security to patrons and employees.
Candidates must hold a valid SIA Door Supervision Licence.
Your Main Duties Will Include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements.
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately.
- Patrolling the venue and undertaking occasional physical searches of guest.
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention.
- Protection of assets.
- Reporting and recording details of incidents, searches and patrol.
Requirements:
- SIA Door Supervision Licence.
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.).
- Availability Friday and Saturday evening.
About You:
- Great customer service skills.
- Excellent communication and interpersonal skills.
- Smart appearance with impeccable personal presentation.
- Ability to confidently de-escalate and resolve difficult conflict situations.
- Keen eye for detail and the ability to stay vigilant to security risks.
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About You
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team, our biggest asset is our people.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Access to financial guidance
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background. #J-18808-Ljbffr
Door Supervisor - Birmingham employer: FGH Security
Contact Detail:
FGH Security Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor - Birmingham
✨Tip Number 1
Familiarise yourself with the venues you'll be working at, like Albert's Schloss and Manahatta. Understanding their atmosphere and clientele can help you tailor your approach to security and customer service.
✨Tip Number 2
Brush up on your conflict resolution skills. Being able to de-escalate situations effectively is crucial in this role, so consider role-playing scenarios with friends or colleagues to build your confidence.
✨Tip Number 3
Network with current or former Door Supervisors in Birmingham. They can provide valuable insights into the job and may even refer you, which can significantly boost your chances of landing the position.
✨Tip Number 4
Stay updated on local laws and regulations regarding security and crowd management. This knowledge not only shows your commitment but also prepares you for any questions during the interview process.
We think you need these skills to ace Door Supervisor - Birmingham
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience as a Door Supervisor or in the night-time economy. Detail specific situations where you demonstrated your ability to handle conflict and ensure safety.
Showcase Your Skills: Focus on your customer service skills, communication abilities, and how you maintain a smart appearance. Use examples to illustrate how you've successfully de-escalated difficult situations in the past.
Include Your SIA Licence: Clearly state that you hold a valid SIA Door Supervision Licence. This is a crucial requirement for the role, so make it prominent in your application.
Tailor Your Application: Customise your CV and cover letter to reflect FGH Security's core values. Mention how you align with their mission of 'Keeping People Safe' and your commitment to looking after the team.
How to prepare for a job interview at FGH Security
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervision Licence to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. FGH Security values great customer service, so be ready to discuss how you can ensure a positive experience for patrons while maintaining safety.
✨Prepare for Conflict Resolution Scenarios
Think about past experiences where you had to de-escalate a difficult situation. Be ready to share these examples during the interview, as the ability to handle conflict is essential for a Door Supervisor.
✨Dress Smartly and Present Yourself Well
First impressions matter! Dress smartly for the interview to reflect the professional image that FGH Security upholds. A neat appearance will demonstrate your understanding of the role's requirements and your respect for the company.
