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- Tasks: Ensure guest safety and monitor behaviour at venues in York during evening shifts.
- Company: FGH Security is dedicated to raising standards in the UK Private Security Industry since 2003.
- Benefits: Enjoy flexible pay access, discounts, and continuous training opportunities.
- Why this job: Join a supportive team focused on safety, innovation, and personal growth.
- Qualifications: Must hold a valid SIA Door Supervision Licence and have relevant experience.
- Other info: Entry-level position with opportunities for career progression.
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About The Role
Position: SIA Door Supervisor- York
Hourly Rate: £12.50 – £14.01* (hourly rate inclusive of holiday pay)
Schedule: Evening Shifts available Thursday to Sunday
At FGH Security we pride ourselves in our core values, they guide everything we do. We are an organisation that believes in \”Looking After Our Team\”, \”Giving Something Back\” and striving to be \”Be Great Today, Better tomorrow\”.
We are looking for new Door Supervisors who champion our values to join our team Keeping People Safe in York.
Candidates must hold a valid SIA Door Supervision Licence.
Your Main Duties Will Include:
- Assess the suitability of guests and monitor behaviour in line with policies/legal requirements
- Ensuring the venue operates to a safe capacity and crowds are dispersed appropriately
- Patrolling the venue and undertaking occasional physical searches of guests
- Requiring guests to leave the venue and/or refusing entry to guests when behaviour/suitability is not in line with house-rules/policies. On occasions, this may require physical intervention
- Protection of assets
- Reporting and recording details of incidents, searches and patrol
Requirements
- SIA Door Supervision Licence
- Experience working as a Door Supervisor in the night-time economy (bars, pubs, clubs etc.)
- Availability Friday and Saturday evening
About You
- Great customer service skills
- Excellent communication and interpersonal skills
- Smart appearance with impeccable personal presentation
- Ability to confidently de-escalate and resolve difficult conflict situations
- Keen eye for detail and the ability to stay vigilant to security risks
During screening, you must be able to provide evidence of 5 year employment/education history and references in a timely manner upon request.
About You
About Us
About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry.
Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.
We are proud to be innovators, with a culture of improvement, learning and career progression for everyone within the business.
FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe.
Our first and most important value is Look After The Team: Our biggest asset is our people.
We are an innovative business always aiming to raise the standards: We have been recognised and awarded for our employee engagement and support.
Just a few of the ways we support our team:
- Instant access to wages: you can draw on up to 50% of earnt salary before payday
- Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly
- Discounts in high street retailers, gyms, and more
- Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities. Many of our head office and operations managers are homegrown talent
- Varied deployments across multiple industry sectors
- ACS Accredited
- MIND Employer
- Real Living Wage Employer
FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
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Industries
Security and Investigations
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Door Supervisor - York employer: FGH Security ltd
Contact Detail:
FGH Security ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Supervisor - York
✨Tip Number 1
Familiarise yourself with the local nightlife scene in York. Understanding the venues and their specific security needs can give you an edge during interviews, showing that you're proactive and knowledgeable about the environment you'll be working in.
✨Tip Number 2
Network with current or former door supervisors in the area. They can provide valuable insights into the role and may even refer you to job openings, increasing your chances of landing the position.
✨Tip Number 3
Demonstrate your conflict resolution skills during any informal conversations or interviews. Share specific examples from past experiences where you've successfully de-escalated situations, as this is a key requirement for the role.
✨Tip Number 4
Be prepared to discuss your availability clearly. Since the role requires evening shifts from Thursday to Sunday, showing flexibility and commitment to these hours can make you a more attractive candidate.
We think you need these skills to ace Door Supervisor - York
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience as a Door Supervisor or in the night-time economy. Detail your responsibilities and achievements in these roles to demonstrate your suitability for the position.
Showcase Your Skills: Focus on your customer service skills, communication abilities, and conflict resolution techniques. Provide specific examples of how you've successfully managed difficult situations in the past.
Include Your SIA Licence: Clearly state that you hold a valid SIA Door Supervision Licence in your application. This is a crucial requirement for the role and should be prominently mentioned.
Tailor Your Application: Customise your CV and cover letter to align with FGH Security's core values. Mention how you embody their principles of 'Looking After Our Team' and 'Giving Something Back' to show you're a good cultural fit.
How to prepare for a job interview at FGH Security ltd
✨Showcase Your SIA Licence
Make sure to bring your valid SIA Door Supervision Licence to the interview. This is a crucial requirement for the role, and demonstrating that you have it will show your commitment and readiness for the position.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you successfully de-escalated conflicts or handled difficult guests, as these skills are vital for a Door Supervisor.
✨Dress to Impress
Since personal presentation is important in this role, ensure you dress smartly for the interview. A professional appearance will reflect your understanding of the job's requirements and the company's values.
✨Know the Company Values
Familiarise yourself with FGH Security's core values: 'Looking After Our Team', 'Giving Something Back', and 'Be Great Today, Better Tomorrow'. Be ready to discuss how you align with these values and how they influence your work ethic.