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- Tasks: Support and optimise high-performing e-commerce websites and apps while collaborating with diverse teams.
- Company: Join Freemans, a forward-thinking online retailer with a rich heritage.
- Benefits: Enjoy competitive salary, 37 days holiday, staff discounts, and flexible working options.
- Why this job: Make a real impact on customer experience in a dynamic, tech-driven environment.
- Qualifications: 10+ years in software development, with strong e-commerce and digital marketing tech experience.
- Other info: Embrace inclusivity and growth opportunities in a supportive workplace.
The predicted salary is between 48000 - 72000 £ per year.
The Senior E-Commerce Full Stack (Application Support) Engineer role is responsible for the ongoing support, maintenance, optimisation and reliability of FGH's secure, high-performing B2C ecommerce websites and shopping apps. The focus of this role is support and involves:
- Maintaining platform stability and performance by monitoring ecommerce websites and shopping apps, resolving incidents and providing business support.
- Working collaboratively with cross-functional digital teams including CRO and digital analytics analysts, SEO specialists, creative/UX designers, architecture and engineering teams and digital product owners to monitor and support ecommerce applications, manage analytics and tagging, enable CRO and SEO capabilities and deliver small enhancements.
Accountabilities:
- Maintain platform stability and performance by monitoring ecommerce websites and shopping apps, resolving incidents, and ensuring high availability.
- Ensure accurate analytics and tagging by maintaining digital tracking integrations and working with analytics teams on data quality issues.
- Support and implement small changes, including configuration updates, digital tagging changes, UI refinements and functional enhancements.
- Support customer experience optimisation including CRO tests, personalisation features, SEO-related functionality and performance-critical user journeys.
- Maintain reliable integrations with key SaaS and ERP/CRM systems.
- Ensuring web development security best practices are implemented and maintained that comply with applicable UK regulations such as UK-GDPR, UK Payment Services Regulations and PCI-DSS.
- To be always committed to good outcomes for customers.
- To demonstrate behaviours in line with our Company values.
About You:
- Able to commute to Bradford City Centre 2 days per week.
- 10+ years of experience in software development/support, building and supporting high-traffic, high availability systems with at least 3 years in a full stack software engineer role.
- Proven track record of supporting and maintaining performant, scalable and secure transactional E-Commerce websites.
- Experience of using digital marketing technologies such as Tag management (Adobe Launch), Digital Analytics (Adobe Analytics), A/B testing, CRO and Personalisation (Adobe Target).
- Technical SEO knowledge including crawling and indexing, structured data, site architecture, canonicalization, and mobile optimisation.
- Experience of working with server-side scripting languages or frameworks (Microsoft ASP, .NET) and of integrating front-end technologies (HTML5, CSS, jQuery) combined with an awareness of back-end development languages such as C#, Java.
What We Offer You:
- FLEXIBILITY: We offer a range of hybrid and flexible working options to help you achieve a healthy work-life balance. Our full-time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.
- TRAINING & DEVELOPMENT: Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role. We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step. We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.
- INCLUSIVITY: As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance. Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.
- We firmly believe that we should reward our brilliant people with extensive benefits to help them stay healthy, relax and re-energise, have fun, manage the day-to-day and plan for the future. Here are just some of our great benefits:
- Competitive salaries and annual bonus scheme
- 37 days holiday
- Life assurance
- Paid paternity and maternity leave
- Incredible staff discounts
- Subsidised Canteen
Ready to apply? If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.
Senior Full Stack Application Support Engineer in Bradford employer: FGH (Freemans Grattan Holdings)
Contact Detail:
FGH (Freemans Grattan Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Full Stack Application Support Engineer in Bradford
✨Tip Number 1
Network like a pro! Reach out to folks in your industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and be ready to discuss how your skills align with their needs. Practise common interview questions and have your own questions ready to show you're genuinely interested.
✨Tip Number 3
Show off your skills! If you’ve got a portfolio or GitHub, make sure it’s up to date. Highlight projects that demonstrate your experience with e-commerce platforms and full-stack development – this is your chance to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Full Stack Application Support Engineer in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Full Stack Application Support Engineer role. Highlight your experience with e-commerce platforms, digital marketing technologies, and any relevant projects that showcase your skills in maintaining high-traffic systems.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background aligns with our values at StudySmarter. Don’t forget to mention your experience with cross-functional teams and customer experience optimisation.
Showcase Your Technical Skills: Be sure to list your technical skills clearly, especially those related to server-side scripting, front-end technologies, and digital analytics tools. We want to see your expertise in action, so include specific examples of how you've used these skills in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at FGH (Freemans Grattan Holdings)
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in server-side scripting languages like ASP and .NET. Be ready to discuss how you've maintained high-traffic e-commerce sites and the specific challenges you've faced.
✨Showcase Your Collaborative Spirit
This role involves working with various teams, so be prepared to share examples of how you've successfully collaborated with digital marketing, UX designers, and analytics teams. Highlight any projects where teamwork led to improved site performance or customer experience.
✨Demonstrate Your Problem-Solving Skills
Prepare to discuss specific incidents you've resolved in past roles. Think about how you monitored platform stability and what steps you took to ensure high availability. Real-life examples will show your ability to handle pressure and maintain performance.
✨Understand the Business Impact
Be ready to explain how your technical decisions have positively impacted business outcomes. Whether it's through optimising customer journeys or implementing SEO strategies, showing that you understand the bigger picture will impress your interviewers.
