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For Companies At a Glance
- Tasks: Support and optimise high-performing e-commerce websites and apps while collaborating with diverse digital teams.
- Company: Join FGH, a forward-thinking online retailer with over 100 years of heritage.
- Benefits: Enjoy competitive salary, flexible working, extensive holiday, and great staff discounts.
- Why this job: Make a real impact in a dynamic environment focused on innovation and customer experience.
- Qualifications: 10+ years in software development, with strong full stack and e-commerce experience.
- Other info: Embrace a culture of inclusivity and growth with clear career pathways.
The predicted salary is between 60000 - 75000 £ per year.
The Senior E-Commerce Full Stack (Application Support) Engineer role is responsible for the ongoing support, maintenance, optimisation and reliability of FGH's secure, high-performing B2C ecommerce websites and shopping apps. The focus of this role is support and involves:
- Maintaining platform stability and performance by monitoring ecommerce websites and shopping apps, resolving incidents and providing business support.
- Working collaboratively with cross-functional digital teams including CRO and digital analytics analysts, SEO specialists, creative/UX designers, architecture and engineering teams and digital product owners to monitor and support ecommerce applications, manage analytics and tagging, enable CRO and SEO capabilities and deliver small enhancements.
Accountabilities
- Maintain platform stability and performance by monitoring ecommerce websites and shopping apps, resolving incidents, and ensuring high availability.
- Ensure accurate analytics and tagging by maintaining digital tracking integrations and working with analytics teams on data quality issues.
- Support and implement small changes, including configuration updates, digital tagging changes, UI refinements and functional enhancements.
- Support customer experience optimisation including CRO tests, personalisation features, SEO-related functionality and performance-critical user journeys.
- Maintain reliable integrations with key SaaS and ERP/CRM systems.
- Ensuring web development security best practices are implemented and maintained that comply with applicable UK regulations such as UK-GDPR, UK Payment Services Regulations and PCI-DSS.
- To be always committed to good outcomes for customers.
- To demonstrate behaviours in line with our Company values.
- To take reasonable care for the health and safety of yourself and other persons who may be affected by acts and omissions at work.
About You
- 10+ years of experience in software development/support, building and supporting high-traffic, high availability systems with at least 3 years in a full stack software engineer role.
- Proven track record of supporting and maintaining performant, scalable and secure transactional E-Commerce websites.
- Experience of using digital marketing technologies such as Tag management (Adobe Launch), Digital Analytics (Adobe Analytics), A/B testing, CRO and Personalisation (Adobe Target).
- Technical SEO knowledge including crawling and indexing, structured data, site architecture, canonicalization, and mobile optimisation.
- Proficiency in HTML5, CSS and JavaScript with strong experience with front-end frameworks such as AngularJS, jQuery.
- Experience of working with server-side scripting languages or frameworks (Microsoft ASP, .NET) and of integrating front-end technologies (HTML5, CSS, jQuery) combined with an awareness of back-end development languages such as C#, Java.
- Strong problem-solving skills and the ability to make informed, timely technical decisions.
- Excellent communication and teamworking skills.
- Ability to work under pressure to tight deadlines with high levels of accuracy.
- Pragmatic, adaptable and results oriented, demonstrating a business value focus.
- Self-motivated and able to operate with autonomy.
- Able to commute to Bradford city centre, as required.
- Work additional hours to ensure projects are completed on time.
About Us
For over 100 years, Freemans has been at the forefront of home shopping, delivering quality products and exceptional service. We’ve accepted the challenge to transform our business into a modern, digital-first retailer. With a rich heritage and an eye on the future, we are a forward-thinking, tech-driven online retail business, making fabulous fashion and stylish homewares accessible and affordable for everyone. Based in West Yorkshire and part of the OTTO group one of the world’s largest online retail organisations, Freemans Grattan Holdings (FGH) is the home of familiar brands such as Freemans, Grattan, Kaleidoscope, and Curvissa.
What We Offer You
- FLEXIBILITY: We offer hybrid working to help you achieve a healthy work life balance. Our full time head office colleagues work a minimum of 2 days per week in the office, allowing the perfect balance between collaborative in-person team work and the flexibility to work from home.
- TRAINING & DEVELOPMENT: Turning your job into a career is a real passion for us and our development programmes will enable you to grow in role. We offer clear career pathways that will show you the way, outlining the skills, behaviours and knowledge needed to perform at the next step. We invest in our colleagues, giving them all the opportunity to progress. Our inspired leadership programme is aimed at equipping our future leaders to coach, develop, manage change and maintain situational awareness.
- INCLUSIVITY: As a business, we depend on a fusion of identities, characteristics, backgrounds, and cultures to fully appreciate our people and our customers. Freemans has a long-standing commitment to ensuring fairness and balance. Our company is an inclusive organisation where everybody can make the most of their talent and abilities. Our pay, reward, and progression approach is based solely on fairness and merit.
Benefits
- Competitive salaries and annual bonus scheme
- 37 days holiday
- Healthcare cash plan
- Competitive pension scheme
- Life assurance
- Paid paternity and maternity leave
- Incredible staff discounts
- Subsidised Canteen
Ready to apply? If you’re excited about this opportunity and want to join FGH, click apply now to send us your application.
Senior E-Commerce Full Stack Application Support Engineer in Bradford employer: FGH (Freemans Grattan Holdings)
Contact Detail:
FGH (Freemans Grattan Holdings) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior E-Commerce Full Stack Application Support Engineer in Bradford
✨Tip Number 1
Network like a pro! Reach out to your connections in the e-commerce and tech space. Attend industry meetups or webinars, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those related to e-commerce applications. Highlight your experience with technologies like Adobe Analytics and A/B testing. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to full stack development and e-commerce support. Practice explaining your problem-solving process and how you've optimised platforms in the past. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining our team at FGH. Let’s make this happen together!
We think you need these skills to ace Senior E-Commerce Full Stack Application Support Engineer in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior E-Commerce Full Stack Application Support Engineer role. Highlight your experience with high-traffic systems and any relevant technologies like Adobe Analytics or ASP.NET. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about e-commerce and how your background makes you a perfect fit for our team. Don’t forget to mention your problem-solving skills and ability to work under pressure, as these are key for us.
Showcase Your Technical Skills: In your application, be sure to showcase your technical skills clearly. Mention your proficiency in HTML5, CSS, JavaScript, and any frameworks you've worked with. We love seeing candidates who can demonstrate their technical prowess and how it relates to supporting e-commerce platforms.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly. Plus, it shows us you're keen on joining our team at FGH!
How to prepare for a job interview at FGH (Freemans Grattan Holdings)
✨Know Your Tech Inside Out
Make sure you brush up on your technical skills, especially in HTML5, CSS, JavaScript, and any frameworks like AngularJS or jQuery. Be ready to discuss your experience with digital marketing technologies and how you've used them to optimise e-commerce platforms.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles, particularly around maintaining high availability and performance for e-commerce sites. Highlight specific incidents where your quick thinking made a difference.
✨Collaborate Like a Pro
Since this role involves working with cross-functional teams, be prepared to discuss how you've successfully collaborated with different departments. Share experiences that demonstrate your communication skills and ability to work under pressure.
✨Understand the Business Side
Familiarise yourself with FGH's values and mission. Be ready to explain how your technical expertise aligns with their goals, especially regarding customer experience optimisation and compliance with regulations like UK-GDPR and PCI-DSS.