At a Glance
- Tasks: Provide 1st-line IT support and resolve technical issues for end-users.
- Company: Join FGH, a leading company in Bradford with a focus on operations support.
- Benefits: Enjoy competitive salaries, 260 hours of holiday, and extensive benefits.
- Other info: Great opportunity for career growth in a supportive work culture.
- Why this job: Be part of a dynamic team ensuring seamless operations in a 24x7 environment.
- Qualifications: Minimum 2 years service desk experience; familiarity with Windows/macOS and Microsoft 365 required.
The predicted salary is between 30000 - 40000 £ per year.
FGH (Freemans Grattan Holdings) in Bradford seeks a Business and Operations Support Engineer to provide essential 1st-line support for end-users. You will be responsible for resolving technical issues, monitoring systems, and ensuring seamless operations in a 24x7 shift pattern.
The ideal candidate will have a minimum of 2 years service desk experience and be familiar with Windows/macOS and Microsoft 365.
We offer competitive salaries, 260 hours of holiday including bank holidays, and extensive benefits.
Onsite 24x7 IT Support Engineer (12h Shifts) in Bradford employer: FGH (Freemans Grattan Holdings)
FGH (Freemans Grattan Holdings) is an exceptional employer located in Bradford, offering a dynamic work environment that prioritises employee well-being and professional growth. With competitive salaries, generous holiday allowances, and a strong emphasis on teamwork and support, we empower our staff to thrive in their roles while enjoying a healthy work-life balance. Join us to be part of a forward-thinking company that values innovation and fosters career development in the ever-evolving IT landscape.
Contact Details:
FGH (Freemans Grattan Holdings) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Onsite 24x7 IT Support Engineer (12h Shifts) in Bradford
✨Tip Number 1
Network like a pro! Reach out to current employees at FGH on LinkedIn or other platforms. A friendly chat can give us insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on common IT support scenarios. We should be ready to showcase our problem-solving skills and technical knowledge, especially with Windows/macOS and Microsoft 365.
✨Tip Number 3
Don’t forget to highlight your service desk experience! We need to make sure we’re showcasing those 2 years of experience effectively during interviews to stand out from the crowd.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CVs and cover letters to match what FGH is looking for.
We think you need these skills to ace Onsite 24x7 IT Support Engineer (12h Shifts) in Bradford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience, especially your 2 years of service desk experience. We want to see how your skills align with the role, so don’t be shy about showcasing your familiarity with Windows/macOS and Microsoft 365.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Onsite 24x7 IT Support Engineer role. Share specific examples of how you've resolved technical issues in the past and how you can contribute to our team.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. This will help us understand your qualifications better!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at FGH (Freemans Grattan Holdings)
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Windows/macOS and Microsoft 365. Be ready to discuss common issues you've resolved in the past and how you approached them. This will show that you're not just familiar with the systems but can also troubleshoot effectively.
✨Demonstrate Your Customer Service Skills
As a 1st-line support engineer, you'll be dealing with end-users regularly. Prepare examples of how you've provided excellent customer service in previous roles. Highlight your communication skills and how you handle difficult situations with patience and professionalism.
✨Understand the Shift Pattern
Since this role involves 12-hour shifts, it's important to express your willingness and ability to work in a 24x7 environment. Think about how you manage your time and energy during long shifts and be ready to discuss your strategies for maintaining productivity.
✨Research FGH and Its Culture
Take some time to learn about Freemans Grattan Holdings and their values. Understanding the company culture will help you tailor your answers to align with what they’re looking for. It also shows genuine interest in the role and the organisation, which can set you apart from other candidates.
