At a Glance
- Tasks: Lead a fun pub team, creating memorable experiences for guests.
- Company: Join an award-winning local pub company that values people.
- Benefits: 30% off at all venues, flexible hours, and meal deals.
- Other info: Enjoy a lively atmosphere with diverse teammates and great perks.
- Why this job: Grow your career with real opportunities and a supportive environment.
- Qualifications: Previous experience in a supervisory role and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for a Supervisor to join our team! Right at the heart of the pub – creating moments of joy. You’ll be there supporting the team to deliver the everyday moments and those stand‑out occasions. You’ll thrive from an environment that is busy, varied, fast paced but most importantly – fun!
As Supervisor you’ll:
- Have a natural talent for leading and motivating others, sharing moments of joy with our team and guests.
- Take pride in delivering an experience that gets our guests coming back for more.
- Have previous experience in a similar Supervisor or Team Leader role.
- Work with the wider pub management team to ensure the business runs efficiently and profitably.
- Open and close, stock, and cash up.
- Be a role model for customer service.
- Think on the spot and use your initiative.
- Be accountable for the smooth running of shifts and for managing all aspects of the pub when the wider management team is away.
What comes next is up to you: If you have the determination to drive your development, we’ll support you to progress into an Assistant Manager role and beyond!
What you get from us:
- 30% off at all our pubs, restaurants, and hotels.
- A reliable hours contract, to give you the security you deserve.
- Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink.
- Flexible and part-time hours offered to work around your family or higher education.
- Marston’s Cheers Reward & Recognition Platform (earn points to spend for living and breathing our values and behaviours and access high street retailer discounts).
- Health Screening Discounts.
- Long Service Awards.
- Gym Discounts.
- 24-hour GP helpline.
- Mortgage Advice and support.
- Fantastic range of apprenticeship programmes to support your career.
- A friendly and lively atmosphere, working alongside passionate and diverse teammates.
- Access to Licensed Trade Charity for financial, mental, and emotional well-being support.
Come as you are. Personality counts for more than anything else here. We’ll accept you and celebrate you for being you. We can’t wait to see what we can make happen together. Marston’s could be the making of you. Marston’s. Where people make pubs.
Supervisor in Cardiff employer: Ffynnon Wen (7308)
Marston’s is an exceptional employer that prioritises its people, offering a vibrant and supportive work culture where every team member can thrive. With a commitment to employee development, you’ll have the opportunity to progress your career from Supervisor to Assistant Manager and beyond, all while enjoying fantastic benefits such as discounts at pubs and restaurants, flexible working hours, and a friendly atmosphere that celebrates individuality. Join us in creating memorable experiences for our guests in a fun and fast-paced environment!
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor in Cardiff
✨Tip Number 1
Get to know the pub culture! Spend some time in the pubs you’re interested in and chat with the staff. This will give you a feel for the vibe and help you connect with the team during your interview.
✨Tip Number 2
Show off your leadership skills! Think of examples from your past roles where you’ve motivated a team or handled a busy shift. Bring these stories to life in your conversations with us.
✨Tip Number 3
Be ready to think on your feet! In a fast-paced environment like ours, we love candidates who can showcase their initiative. Prepare to discuss how you’ve tackled unexpected challenges before.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed and shows you’re serious about joining our team. Plus, we love seeing your enthusiasm right from the start!
We think you need these skills to ace Supervisor in Cardiff
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share what makes you unique and how you can bring joy to our team and guests.
Highlight Relevant Experience:Make sure to mention any previous experience in a Supervisor or Team Leader role. We love seeing how you've led teams and created memorable moments in busy environments, so give us the details!
Be Specific About Your Skills:Talk about your skills that align with the job description, like customer service and initiative. We’re looking for someone who can think on their feet, so share examples of how you've done this in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to get your application and ensures you don’t miss out on any updates from our team. Let’s make this happen together!
How to prepare for a job interview at Ffynnon Wen (7308)
✨Know the Pub Inside Out
Before your interview, take some time to familiarise yourself with the pub's atmosphere, menu, and values. Understanding what makes the pub special will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to lead and motivate others. Prepare examples from your previous experience where you've successfully managed a team or resolved conflicts. Highlighting these moments will demonstrate your capability to thrive in a busy environment.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss how you've gone above and beyond for guests in the past. Share specific stories that illustrate your commitment to creating joyful experiences, as this aligns perfectly with the pub's mission.
✨Be Yourself and Have Fun
The pub values personality and authenticity, so don’t be afraid to let your true self shine through during the interview. Approach the conversation with enthusiasm and a sense of fun, as this will resonate well with the interviewers and reflect the lively atmosphere they cherish.
