At a Glance
- Tasks: Inspect tickets, assist customers, and ensure safety in a busy rail environment.
- Company: Join a dynamic team at Battersea Park Station.
- Benefits: Earn £12.71 – £21.52 per hour with full training provided.
- Other info: Flexible shifts available, with opportunities for growth in a supportive environment.
- Why this job: Make a difference by preventing fare evasion and enhancing customer service.
- Qualifications: Customer service experience and strong communication skills required.
The predicted salary is between 21.52 - 21.52 £ per hour.
We are currently recruiting Revenue Support Inspectors to work within a busy rail environment at Battersea Park Station. The role focuses on revenue protection, customer service and security, helping to prevent fraudulent travel and reduce revenue loss while providing a professional service to passengers. You’ll work alongside colleagues on trains and at stations, checking and scanning tickets and ensuring customers are travelling with valid fares.
THE ROLE
- Inspecting and scanning tickets
- Helping to prevent fare evasion
- Issuing penalties where appropriate
- Assisting customers with queries
- Managing challenging or confrontational situations professionally
- Supporting safety and security across the rail environment
- Working closely with colleagues on trains and at stations
SHIFTS
You must be fully flexible to work across weekly rosters. Shifts operate Sunday to Saturday, with:
- Early starts from approximately 5:00am
- Late finishes up to approximately 10:00pm
- Weekend and varied shift working
- A minimum availability of 35 hours per week
WHAT WE'RE LOOKING FOR
- Previous customer service experience
- Strong, clear and professional communication skills
- The ability to remain calm in confrontational situations
- Good attention to detail
- Good numeracy and report-writing skills
- Flexibility to work early mornings, evenings and weekends
Experience in cash handling, shift work or challenging and unpredictable working environments would be beneficial. Candidates with experience in similar public-facing or enforcement roles are particularly welcome, including backgrounds within the Police, Civil Enforcement or Military. Full training is provided. Apply now to find out more.
Revenue Support Office in Queenstown employer: FFW Site Services Ltd
FFW Site Services is an exceptional employer, offering a dynamic work environment in South Yorkshire where you can thrive as an Assistant Site Manager. With a strong focus on employee growth, competitive salaries, and a comprehensive benefits package including private healthcare and a company car plan, we foster a culture of collaboration and excellence. Join us to be part of a well-established housebuilder with a promising future, where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Support Office in Queenstown
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like FFW Site Services Ltd.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by FFW Site Services Ltd. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Revenue Support Office in Queenstown
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at FFW Site Services Ltd, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at FFW Site Services Ltd and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into FFW Site Services Ltd. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at FFW Site Services Ltd
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at FFW Site Services Ltd.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to FFW Site Services Ltd.
