Design touches almost everything we do, and we care about it deeply because it helps shape the experience of being part of Ffern.
We’re looking for a Design Director to work closely with our founders, bringing their creative direction to life, whilst maintaining the freedom and responsibility to shape how that work takes form and leading a team of deeply talented people who make it a reality.
You bring an instinctive understanding of our aesthetic and the judgement to decide how it takes shape. Our plans from here are significant, and design is central to them.
Bring each season to life
- Own the design of everything a season needs - the artists we commission, the print, the packaging and the website - so it all lands on time, on brief, and works as one season.
- Develop a bespoke gift for each season.
- Build and run the seasonal design schedule, keeping work moving and flagging risks early.
- Join up print and packaging, new product development, digital, content and campaigns, so the physical and digital work feel of a piece.
Creative direction into execution
- Take creative direction from our founders and carry it through to finished work, resolving the detail yourself.
- Be the single senior point of contact for the founders on design, passing feedback back clearly to the team.
- Build upon Ffern’s high standard across all of design.
Print, paper and packaging
- Work directly with printers and makers, briefing them and holding the work to standard.
- Bring deep knowledge of paper stocks, finishes, texture and construction.
- Manage production of the physical things we make: seasonal charms, the Ledger, packaging, enamel pieces and labels.
- Own product and packaging design, and work with new product development and operations on suppliers, timings and what is possible to make.
- Own the print, packaging and point-of-sale elements that support how Ffern shows up in physical spaces.
Lead and develop the team
- Lead the design team, giving direction and feedback on their work.
- Develop specialisms such as digital and print, with clear ownership and visible routes to grow.
- Own and develop the design roadmap.
- Build new product development into a function of its own.
Digital
- Direct the design of our website and digital experiences, including how each season shows up on the product pages.
- Review digital UI and content design in Figma, giving clear direction to the team.
- Keep the content systems behind the site clear and well structured.
Design Director in London employer: Ffern
Ffern is an exceptional employer that prioritises a warm and engaging work culture, allowing Retail Assistants to thrive in a supportive environment. With flexible part-time hours and the opportunity to earn commission on sales, employees can enjoy a rewarding experience while developing their skills in customer service and retail. Located in a vibrant area, Ffern offers unique advantages such as a focus on unhurried customer interactions, making it an ideal place for those passionate about fragrance and personal connections.
