Regional Business Director – Amazon Marketplace in Milton Keynes

F&F Stores, founded in 2015, is a rapidly expanding E-commerce business based in Milton Keynes. We are proud to offer a wide range of licensed products from beloved brands such as Disney, Marvel, and iconic football clubs. Our high-quality offerings cater to the whole family, with products ranging from toys and fashion to home accessories and beauty items.

Location: Office-based, 5 days/week in Milton Keynes

Contract: Full-time, Permanent

Number of vacancies: 2 (UK & EU and North America regions)

The Regional Business Director is the senior leader responsible for the overall commercial performance, operational excellence, financial management, and strategic growth of the region. This role holds full regional P&L responsibility and leads all aspects of the Amazon marketplace business, including sales performance, account management, operations, supply chain, inventory planning, finance, compliance, and team leadership. Reporting to the Executive Leadership Team, the Regional Business Director will drive profitable growth across Amazon marketplaces whilst ensuring operational efficiency, strong cash flow management, and a best‑in‑class customer experience. The successful candidate will combine strong commercial acumen, deep Amazon marketplace expertise, operational leadership, and financial discipline to scale the business sustainably. This role requires a hands‑on leader who thrives in a fast‑paced e-commerce environment and can effectively balance strategic planning with day‑to‑day execution.

Key Duties

• Business Leadership & Strategy
  • Develop and execute the regional business strategy aligned with company objectives and growth targets.
  • Own the regional P&L, ensuring delivery of revenue, profit, cash flow, and operational performance objectives.
  • Identify and capitalise on growth opportunities across products, marketplaces, channels, and territories.
  • Provide strategic leadership and commercial direction to maximise business performance and long‑term value creation.
  • Partner with the Executive Leadership Team to support business planning, investment decisions, and organisational growth.
• Amazon Marketplace & Commercial Performance
  • Lead the overall performance of Amazon Seller Central operations across the region.
  • Drive sales growth, profitability, market share, and account health through effective marketplace strategies.
  • Oversee pricing, promotions, advertising, listing optimisation, and product portfolio performance.
  • Ensure compliance with Amazon policies, performance standards, and marketplace best practices.
  • Build and maintain strong relationships with Amazon and key external stakeholders.
• Operations & Supply Chain
  • Lead regional operations to ensure efficient, scalable, and customer‑focused execution.
  • Oversee inventory planning, demand forecasting, replenishment, fulfilment, and logistics performance.
  • Optimise stock availability, working capital utilisation, and supply chain efficiency.
  • Drive continuous improvement initiatives to enhance productivity, service levels, and operational effectiveness.
• Finance, Governance & Risk
  • Lead all financial planning, budgeting, forecasting, and performance analysis activities for the region.
  • Manage cash flow, working capital, inventory investment, and profitability improvement initiatives.
  • Establish robust Amazon reconciliation processes and financial governance frameworks.
  • Lead audit, tax, compliance, and risk management activities across the region.
• Leadership & People Management
  • Build, lead, and develop high‑performing teams across commercial, operational, and finance functions.
  • Foster a culture of accountability, collaboration, continuous improvement, and customer focus.
  • Establish clear objectives, performance measures, and development plans for team members.
  • Support succession planning and talent development to build long‑term organisational capability.

Key Performance Indicators

• Revenue Growth and Profitability
• Cash Flow and Working Capital Performance
• Amazon Sales Growth and Account Health
• Inventory Performance and Stock Availability
• Operational Efficiency and Service Levels
• Forecast Accuracy
• Team Engagement and Retention

Qualifications

• Degree in Business, Finance, Accounting, Economics, Supply Chain, or a related discipline.
• Minimum 10 years' leadership experience within e-commerce, retail, or marketplace environments.
• Significant experience managing Amazon Seller Central operations at scale.
• Proven track record of full P&L ownership & delivering profitable growth.
• Strong understanding of financial management, operational leadership, inventory planning, and supply chain management.
• Experience leading cross‑functional teams within a high‑growth business environment.
• Strong analytical, commercial, and decision‑making capabilities.
• Experience managing multi‑country Amazon operations.
• Experience implementing ERP, BI, or financial reporting systems.
• Exposure to international finance, tax, and compliance environments.

Benefits

• On‑site parking
• Employee Assistance Programme
• Bright Exchange
• Regular social events including summer & end of year parties.
• A day off for your birthday
• Spontaneous employee wellbeing treats
• Vouchers at Christmas to shop with F&F
• Staff purchases
• Private medical insurance with Vitality health with various benefits including discounts on a gym membership