About Us
Located in Milton Keynes, F&F Stores is a rapidly expanding E-commerce business that thrives on bringing licensed products from beloved brands like Disney, Marvel, Minecraft and iconic football clubs directly to your doorstep.
Our high-quality products include a wide range for the whole family, from toys and fashion to home accessories and beauty items, found on popular E-commerce marketplaces and our own e-commerce website.
Location: Office-based, in Milton Keynes
Contract: Full-time, Permanent
Number of vacancies: 1
Salary: £28,000
Role Overview
We are seeking a meticulous Buying Administrator to support our buying team with a strong emphasis on quality control, image verification, accurate data entry, and product information validation. This role is essential in ensuring that product listings and purchasing decisions are based on high-integrity data and visuals.
Key Responsibilities
- Quality Control (QC)
- Inspect physical product samples for compliance with quality standards.
- Verify that incoming products meet approved specifications and vendor agreements.
- Report any inconsistencies or quality issues to the Buying team.
- Image & Visual Checks
- Take clear, well-lit photos of product features and packaging using in-house equipment.
- Ensure images meet brand standards and platform requirements (angles, resolution, backgrounds).
- Upload and tag images correctly in the product management system (e.g., StoreFeeder).
- Data Entry & Product Setup
- Input accurate and complete product data into StoreFeeder (e.g., SKUs, titles, dimensions, materials, weights).
- Maintain and update product listings with correct and validated information.
- Cross-check product data with supplier documents to ensure accuracy.
- Attention to Detail
- Audit purchase orders and supplier confirmations to ensure alignment with approved specs.
- Proofread product descriptions and listing content before final upload.
- Track and report anomalies or discrepancies in product data or images.
- Review & Root Cause Analysis for Poor Reviews
- Monitor and analyse customer reviews for recurring product issues or complaints.
- Investigate potential root causes for negative feedback (e.g., misleading images, inaccurate descriptions, defects).
- Escalate findings to the relevant internal teams for correction or action.
Key Skills & Qualifications
- Strong attention to detail, especially when working with product data and images.
- Comfortable using digital cameras or smartphones for in-house product photography.
- Familiarity with StoreFeeder or similar inventory/order management systems.
- Analytical mindset to identify issues and trace root causes in customer feedback.
- Good communication skills for coordinating with suppliers and internal departments.
Tools You Might Use
- Excel / Google Sheets
- Monday.com
- StoreFeeder (Product Listing and Inventory Management)
- Communication tools (e.g., Slack, Email, Zoom)
Ideal Candidate Traits
- Detail-obsessed and methodical.
- Strong communicator, especially when flagging issues or clarifying specs.
- Self-starter with a proactive approach to spotting and correcting errors.
- Enjoys working with both product and process data.
Benefits
- Casual dress
- On-site parking
- Regular social events including summer & end of year parties.
- Spontaneous employee well-being treats
- 1 extra day off on your birthday
- Vouchers at Christmas to shop with F&F
- Staff Purchases
- NEST Pension
- Private medical insurance with Vitality Health with various benefits including discounts on a gym membership.
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Buying Administrator in Milton Keynes employer: F&F Stores Ltd
F&F Stores Ltd is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the fast-paced e-commerce landscape of Milton Keynes. Employees benefit from comprehensive growth opportunities, competitive compensation, and a supportive environment that values hands-on leadership and expertise in the Amazon marketplace. Join us to be part of a team that not only drives profitability but also prioritises customer experience and operational excellence across multiple regions.
