At a Glance
- Tasks: Lead online merchandise planning and optimise digital customer experiences.
- Company: Join a dynamic fashion retailer focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, annual bonus, generous holiday, and private medical insurance.
- Other info: Be part of a supportive team culture with excellent career development opportunities.
- Why this job: Shape the future of online retail and make a real impact on customer journeys.
- Qualifications: Strong experience in online merchandising and proficiency in digital analytics.
The predicted salary is between 50000 - 60000 € per year.
As our Online Merchandise Planning Manager, you’ll lead the planning, forecasting and trading of our online clothing range - shaping a digital assortment that delivers for our customers. You’ll use data‑driven insight to optimise availability, improve stock accuracy and maximise conversion, sales and margin. With a strong focus on elevating the online customer experience, you’ll also lead and develop your team to deliver best‑in‑class results.
You will be responsible for:
- Online Strategy & Digital Planning: Partnering with the Online Buying Manager to deliver the online strategy. Shaping the online range using digital customer insight, search behaviour, and conversion analytics. Creating seasonal online trade plans focused on driving digital growth and improving online customer journeys. Ensuring all online range decisions reflect online demand, fulfilment capacity and digital engagement opportunities.
- Online Range Creation & Experience: Working closely with commercial teams to build a customer‑led online assortment including depth, phasing and attribute planning. Ensuring accuracy of online product data, imagery, attributes and categorisation to maximise search, browse and conversion. Leading go‑live readiness for all online range changes, seasonal launches and promotional events. Continuously optimising digital merchandising including product ordering, cross‑selling and filter refinement.
- Online Stock, Forecasting & Fulfilment: Working with the central team to shape and deliver KPIs against the online WSSI. Maintaining optimal availability and stock levels by forecasting online demand and managing OTB for the online channel. Working with buying, suppliers and supply chain to ensure online‑appropriate lead times, stock flow and fulfilment readiness. Managing intake, replenishment and flow specifically for online channels to minimise delays and improve order fulfilment.
- Digital Trading, Performance & Profitability: Reviewing online sales, stock, conversion, margin and markdown performance and coordinating rapid action plans. Trading daily and weekly based on online KPIs such as search performance, traffic, availability, content quality and exit rates. Using promotions, markdowns and price actions to maximise online profitability and optimise sell‑through. Ensuring full delivery of the online Trade & Events Plan through proactive critical path management.
- Team Leadership & Development: Setting clear, ambitious objectives aligned to online metrics and strategy. Coaching and developing Online Assistant Merchandisers to build digital capability. Creating an inclusive, high‑performance culture where colleagues feel empowered, supported and able to thrive. Supporting colleagues to improve performance through coaching and structured development plans.
You will need:
- Experience relevant for this job: Strong online or digital merchandising/planning experience. Proficiency with WSSI, forecasting tools, digital analytics and online trading metrics. Experience optimising ranges for online customer behaviour and conversion. Strong commercial awareness with the ability to interpret digital performance data.
- Operational skills relevant for this job: Online range planning & digital merchandising optimisation. Online forecasting, availability management & fulfilment understanding. Use of analytics tools (conversion, search, browse & engagement). Critical path ownership for online. Advanced Excel / analytics capability. Strong cross‑functional collaboration with buying, supply chain, digital product & content teams.
What’s in it for you?
- Annual bonus scheme of up to 20% of base salary.
- Holiday starting at 25 days plus a personal day (plus Bank holidays).
- Private medical insurance.
- 26 weeks maternity and adoption leave (after 1 years’ service) at full pay, followed by 13 weeks of Statutory Maternity Pay or Statutory Adoption Pay, we also offer 6 weeks fully paid paternity leave.
- Free 24/7 virtual GP service, Employee Assistance Programme (EAP) for you and your family, free access to a range of experts to support your mental wellbeing.
F and F Online Merchandise Planning Manager employer: F&F Clothing
As an Online Merchandise Planning Manager, you will thrive in a dynamic and supportive environment that prioritises employee growth and well-being. With a strong focus on data-driven decision-making and a commitment to elevating the online customer experience, our company offers competitive benefits including an annual bonus scheme, generous holiday allowance, and comprehensive health support. Join us to be part of a collaborative culture where your contributions are valued, and you can develop your skills while making a meaningful impact on our digital strategy.
StudySmarter Expert Advice🤫
We think this is how you could land F and F Online Merchandise Planning Manager
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at the company you're eyeing. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in online merchandising and planning. Use data-driven examples to demonstrate how you've optimised stock and improved sales.
✨Tip Number 3
Stay updated on trends! Keep an eye on the latest digital merchandising strategies and tools. Being knowledgeable about current market trends will help you stand out during interviews.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Don’t miss out!
We think you need these skills to ace F and F Online Merchandise Planning Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in online merchandising and planning. Use keywords from the job description to show that you understand what we're looking for.
Show Your Data Skills:Since this role is all about data-driven insights, don’t forget to showcase your proficiency with analytics tools and forecasting methods. Give examples of how you've used data to optimise online performance in the past.
Highlight Team Leadership Experience:We value strong leadership skills, so be sure to mention any experience you have in coaching or developing teams. Share specific instances where you’ve helped colleagues thrive in a high-performance culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!
How to prepare for a job interview at F&F Clothing
✨Know Your Numbers
As an Online Merchandise Planning Manager, you'll need to be comfortable with data. Brush up on your knowledge of WSSI, forecasting tools, and online trading metrics. Be ready to discuss how you've used data-driven insights in past roles to optimise stock levels and improve conversion rates.
✨Showcase Your Strategic Thinking
Prepare to talk about your experience in shaping online strategies and digital planning. Think of specific examples where you partnered with buying teams to create seasonal trade plans or improved online customer journeys. Highlight your ability to align objectives with online metrics.
✨Demonstrate Team Leadership Skills
This role involves leading a team, so be prepared to discuss your leadership style. Share examples of how you've coached and developed team members in the past. Emphasise your commitment to creating an inclusive culture where everyone feels empowered to thrive.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to stock management, online performance issues, or digital merchandising challenges. Think through how you would respond to ensure optimal availability and maximise profitability in a fast-paced environment.
