Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver excellent customer service and maximise sales in a friendly team environment.
- Company: Join Fexco Group, a leading independent foreign exchange provider.
- Benefits: Earn £13.23 per hour with flexible hours and great perks.
- Other info: Enjoy a dynamic role with opportunities for growth and development.
- Why this job: Be part of a passionate team making a difference in the local community.
- Qualifications: Customer service experience, ideally in cash handling, is preferred.
The predicted salary is between 27500 - 30000 £ per year.
Fexco Group is one of the UK’s largest independent foreign exchange providers. Since it was established in 1996, we have been driven by a spirit of innovation and focus on customer experience. We now have opportunities for great people to come and be a part of the Sainsbury's Travel money brand, to deliver excellent service at the heart of the local community.
This is a permanent part-time role working 15 hours per week. Typically a number of shifts across all 7 days including weekends with the schedules shared in advance. You'll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time. We offer a competitive salary, paying £13.23 per hour, and great benefits. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Achieving and where possible exceeding individual and team sales and service targets
- Identifying opportunities to cross sell various products and services
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order
- Demonstrable excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred
- Demonstrable superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
Travel Money Advisor - Leeds Colton employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Money Advisor - Leeds Colton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fexco Group and Sainsbury's Travel Money brand. Understanding their values and customer service approach will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your interview to demonstrate your capabilities.
✨Tip Number 3
Be flexible and positive! The job requires a can-do attitude and flexibility with hours. During your interview, highlight your willingness to adapt and take on different shifts, including weekends. This shows you're ready to jump in and support the team whenever needed.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s the best way to ensure your application gets seen by the right people and shows that you’re serious about joining our friendly team at Sainsbury's Leeds Colton.
We think you need these skills to ace Travel Money Advisor - Leeds Colton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Travel Money Advisor role. Highlight any customer service experience, especially in cash handling or foreign currencies, to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about delivering excellent customer service and how you can contribute to our team at Sainsbury's. Keep it friendly and professional!
Show Off Your Flexibility: Since this role requires a flexible approach to hours, make sure to mention your availability in your application. Let us know if you’re open to working weekends or covering shifts when needed!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to see all the details about the role and our company!
How to prepare for a job interview at Fexco
✨Know Your Stuff
Make sure you brush up on your knowledge of foreign currencies and the services offered by Fexco Group. Being able to discuss current exchange rates or recent trends in travel money will show that you're genuinely interested and informed.
✨Customer Service is Key
Prepare examples from your past experiences where you've gone above and beyond for a customer. This role is all about delivering excellent service, so showcasing your customer service skills will definitely impress the interviewers.
✨Flexibility Matters
Since the role requires a flexible approach to hours, be ready to discuss your availability openly. Highlight any previous experience where you adapted to changing schedules or took on extra shifts to support your team.
✨Dress to Impress
Even though it's a part-time role, first impressions count! Dress smartly and professionally for your interview. It shows that you respect the opportunity and are serious about joining their team.