At a Glance
- Tasks: Deliver exceptional customer service and maximise sales in a friendly team environment.
- Company: Join Fexco Group, a leading independent foreign exchange provider.
- Benefits: Earn £13.23 per hour with flexible hours and great perks.
- Other info: Temporary part-time role with opportunities for overtime and career growth.
- Why this job: Be part of a passionate team making a difference in your local community.
- Qualifications: Customer service experience and cash handling skills preferred.
The predicted salary is between 10900 - 10900 £ per year.
Fexco Group is one of the UK’s largest independent foreign exchange providers. Since it was established in 1996, we have been driven by a spirit of innovation and focus on customer experience. We now have opportunities for great people to come and be a part of the Sainsbury's Travel money brand, to deliver excellent service at the heart of the local community.
We are now recruiting for a Summer Temp Travel Money Advisor in Sainsbury's Low Hall, Burpham. This is a temporary part-time role working 12 hours per week until 10/10/2026. You will need to be flexible across the working week, be able to work a mixture of mornings and afternoons, and you will be required to work some weekends, with a rota that is shared in advance. Overtime to cover other employee holidays may be available from time to time.
We offer a competitive salary, paying £13.23 per hour, and great benefits. You'll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Achieving and where possible exceeding individual and team sales and service targets
- Identifying opportunities to cross sell various products and services
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order
- Demonstrable excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred
- Demonstrable superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
If this sounds like you, click apply to complete your application.
Travel Money Advisor - Burpham employer: Fexco
Fexco Group is an exceptional employer, offering a vibrant work culture where teamwork and customer service excellence are at the forefront. As a Travel Money Advisor in Burpham, you'll enjoy competitive pay, flexible working hours, and the opportunity to grow within a supportive environment that values your contributions to the local community.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Money Advisor - Burpham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Fexco Group and Sainsbury's Travel Money brand. Understanding their values and customer service approach will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering excellent service, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the company’s image.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Travel Money Advisor - Burpham
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in cash handling environments.
Be Specific About Your Flexibility:Since this role requires flexibility, let us know about your availability. Mention any experience you have working varied hours or weekends, as it shows you're ready to jump in when needed.
Demonstrate Your Attention to Detail:We love candidates who are numerate and detail-oriented. Include examples of how you've maintained accuracy in previous roles, especially when handling cash or managing transactions.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Fexco
✨Know Your Stuff
Make sure you brush up on your knowledge of foreign currencies and the services offered by Fexco Group. Being able to discuss current exchange rates or recent trends in travel money will show that you're genuinely interested and informed.
✨Customer Service Focus
Prepare examples from your past experiences where you've gone above and beyond for a customer. This role is all about delivering excellent service, so showcasing your customer service skills will definitely impress the interviewers.
✨Flexibility is Key
Since the job requires flexibility with hours, be ready to discuss your availability openly. Highlight any previous roles where you adapted to changing schedules or took on extra shifts to help out the team.
✨Dress the Part
Even though it's a temporary role, first impressions matter! Dress smartly and professionally for the interview to reflect the brand's commitment to high standards and customer service.
