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- Tasks: Lead and mentor a dynamic team of Assistant Property Managers in daily operations.
- Company: Join Fexco Property Services, a leader in property management with a focus on inclusivity.
- Benefits: Enjoy a full-time, permanent role with opportunities for professional development and team support.
- Why this job: This is your chance to grow in a supportive environment while making a real impact.
- Qualifications: Relevant property management experience and strong communication skills are essential.
- Other info: Fexco values diversity and encourages applications from all backgrounds.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Location: London Office
Company: Fexco Property Services (Management) Limited (within our Inspired Property Management brand)
Type of Employment: Full Time, Permanent
About this role: Based within our London Office Assistant Property Manager Team, you as a divisional leader will be working to support and mentor the Assistant Property Managers in their day-to-day duties, including communications, property related tasks and other core duties. In addition to this, you will be responsible to help manage a portfolio of properties and will be supported by the Property Management Team and the Regional Manager to ensure SLAs and KPIs are met across the department. As this is a new role, there will also be the opportunity to review processes across the team to meet our departments KPIs, and ensure we are providing the best possible service to our clients and customers, while supporting the other departments within the business. This is a real opportunity to develop and learn managing a dynamic team.
The role of the Assistant Property Management Team is to support the other departments of the business, and the purpose of the property management division within this team, is to ensure that the day to day running of the properties under our management are conducted in a timely manner. These tasks will include the generic assistant property management duties such as works orders, communications, contractor management and so on.
Job Specification and Key Responsibilities:
- Weekly APM Team meetings, supporting and advising the team as a first port of call on all aspects of the focus of tasks, and training.
- Being the point of escalation for queries, questions, and or/ general support to Assistant Property Managers.
- Ensuring that appropriate queries are responded to within the assistant property management team.
- Supporting and assisting the collective Property Management Team, and Regional Manager to ensure that projects are running smoothly.
- Managing your own workload and ensuring that the appropriate tasks are assigned to the Assistant Property Management Team.
- Liaising between departments, for support and guidance on the assistant property management team responsibilities.
- Updating the teams and proving support to the SMT.
- Ensuring statutory compliance for training and development for the Assistant Property Managers are completed.
- Scheduling and overseeing tasks assigned by the Property Management Team.
- Providing weekly updates on team members and tasks to Management, including KPIs and updates on any issues or problems requiring SMT intervention.
- Mentor and develop Assistant Property Managers in processes and procedures relevant to the role.
- General management of assistant property manager team members within the property division, including 121's, authorising annual leave and sickness absence.
Essential Skills:
- Relevant property management experience.
- Excellent communication and interpersonal skills, including written and verbal.
- An ability to deal with challenging people and handle conflicting opinions.
- Organised and methodical.
- An ability to multi-task and possess strong prioritisation skills.
- Can demonstrate high customer focus and time management skills.
- Previous management experience.
Bonus Skills:
- Previous working experience/knowledge of QUBE or Dwellant TPI qualified (ATPI).
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Senior Assistant Property Manager employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Assistant Property Manager
✨Tip Number 1
Familiarise yourself with the property management sector, especially in London. Understanding local regulations and market trends will not only boost your confidence but also impress us during any discussions.
✨Tip Number 2
Network with professionals in the property management field. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you would mentor a team. We value strong communication and interpersonal skills, so think of examples that showcase your ability to handle challenging situations.
✨Tip Number 4
Research Fexco Property Services and our Inspired Property Management brand. Understanding our values and mission will help you align your answers with what we’re looking for in a candidate.
We think you need these skills to ace Senior Assistant Property Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant property management experience and showcases your communication and interpersonal skills. Emphasise any previous management roles and your ability to mentor others.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities of the Senior Assistant Property Manager role. Mention your experience in managing teams, handling queries, and ensuring compliance, as well as your approach to supporting colleagues.
Showcase Your Skills: In your application, clearly demonstrate your organisational skills and ability to multi-task. Provide examples of how you've successfully managed workloads and prioritised tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fexco
✨Showcase Your Leadership Skills
As a Senior Assistant Property Manager, you'll be mentoring others. Be prepared to discuss your previous management experiences and how you've successfully led teams in the past. Share specific examples of how you've supported team members and resolved conflicts.
✨Demonstrate Your Communication Abilities
Excellent communication is key in this role. During the interview, highlight your interpersonal skills by providing examples of how you've effectively communicated with clients, contractors, and team members. This will show that you can handle the diverse interactions required in property management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios where you might need to manage conflicting opinions or challenging situations. Think about how you would approach these issues and be ready to articulate your thought process.
✨Familiarise Yourself with Relevant Tools
If you have experience with property management software like QUBE or Dwellant, make sure to mention it. If not, do some research on these tools and express your willingness to learn. This shows your proactive attitude and readiness to adapt to the company's systems.
