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- Tasks: Manage seamless onboarding of new property developments and ensure high service standards.
- Company: Fexco Property Services, a supportive and inclusive workplace.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Join a dynamic team that values diversity and personal growth.
- Why this job: Be the key player in transforming new properties into thriving communities.
- Qualifications: 5+ years in residential property management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Salisbury (Hybrid)
Company: Fexco Property Services
Type of Employment: Full Time, Permanent
About this Role: We are seeking a highly organised and proactive Integration Manager to oversee the seamless onboarding of new developments into our property management portfolio. This role is pivotal in ensuring a smooth transition from developer handover to full management, including coordinating snagging processes, engaging with customers, and maintaining high service standards.
Main Duties and Objectives:
- Oversee the transition of new developments from the developer to the property management company.
- Ensure all contractual obligations related to the handover process are met.
- Conduction snagging inspections and work closely with developers to resolve defects.
- Maintain a comprehensive snagging tracker to ensure timely completion of remedial works.
- Liaise with internal teams to ensure properties meet quality standards before handover.
- Act as the main point of contact for residents during the onboarding phase.
- Organise and lead resident welcome meetings and information sessions.
- Address initial customer concerns and ensure a high level of satisfaction during the handover process.
- Work closely with developers, contractors and internal teams to align expectations and timelines.
- Ensure smooth communication between all stakeholders to prevent delays and misunderstandings.
- Provide regular progress updates to senior management.
- Ensure all regulatory and compliance requirements are met during the handover process.
- Maintain detailed records of handovers, snagging issues and customer interactions.
- Generate reports and insights to improve future onboarding processes.
Essential Skills:
- 5 years + experience of residential property management.
- ATPI and expected to be working towards MTPI or other relevant qualifications.
- Knowledge of relevant legislation e.g. Landlord & Tenant Act, RICS Code etc.
- Strong experience of budget management, financial control and delivering cost efficiency.
- Good knowledge of building management and repair projects.
- Commercial acumen and negotiation experience.
- Ability to inspect properties and provide accurate specifications.
- Ability to assess quotations for minor works to ensure value for money and make recommendations for appointment of competent contractors.
Additional Skills:
- Practical attitude with ability to make decisions on best approach from a technical perspective.
- Excellent communication skills to include written and verbal presentations.
- Flexible approach to travel and working hours to accommodate customer meetings and out of hours rota.
- Experience of working in a fast-paced, customer-focused environment.
- Experience of mentoring and coaching for success.
- Experience in managing a team.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
Integrations Manager in Salisbury employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Integrations Manager in Salisbury
✨Tip Number 1
Network like a pro! Reach out to your connections in the property management sector and let them know you're on the hunt for an Integrations Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Fexco Property Services thoroughly. Understand their values, recent projects, and challenges in the property management space. This will help you tailor your responses and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Integrations Manager, you'll need to engage with various stakeholders. Role-play common interview scenarios with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the team at Fexco Property Services.
We think you need these skills to ace Integrations Manager in Salisbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Integrations Manager role. Highlight your experience in property management and any relevant qualifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Show Off Your Communication Skills: Since this role involves a lot of stakeholder coordination and customer engagement, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional – we’re all about high service standards!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Fexco
✨Know Your Stuff
Make sure you brush up on your knowledge of property management and relevant legislation like the Landlord & Tenant Act. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Organisational Skills
As an Integration Manager, you'll need to demonstrate your ability to manage multiple tasks and stakeholders. Prepare examples from your past experience where you've successfully coordinated projects or managed transitions, highlighting your organisational prowess.
✨Engage with Customer Focus
Since customer engagement is key in this role, think of ways to illustrate your communication skills. Prepare to discuss how you've handled customer concerns in the past and how you ensure high satisfaction levels during onboarding processes.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations related to snagging inspections or stakeholder coordination. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would maintain quality standards under pressure.