At a Glance
- Tasks: Join our team to manage credit control and ensure timely payments.
- Company: Fexco Property Services, a supportive and inclusive workplace.
- Benefits: Full-time role with career growth and a vibrant team atmosphere.
- Other info: Dynamic environment with opportunities for personal and professional development.
- Why this job: Make a real difference in financial management while developing your skills.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
Job Title
Credit Control Administrator
Location
Salisbury
Company
Fexco Property Services
Type of Employment
Full Time, Permanent
About this role
We are recruiting for a permanent Credit Control Administrator to join our busy client accounts department based in our Salisbury Head Office, playing a major role in our team dealing with all aspects of Credit Control.
Main Duties and Objectives
- Working through the whole portfolio of the group to ensure credit control is carried out to the deadlines as part of a team.
- Processing of overdue, final notices and pre-litigation letters and associated charges using the diary functionality within QUBE.
- Reviewing appropriate cases in a timely manner prior to solicitor referral, ensure a watertight case for litigation.
- Responding to Credit Control queries via phone calls / e-mails / letters in relation and assisting with queries and complaints.
- On rota basis responding to Client queries via phone calls in relation to Client Accounts matters and assisting with queries and complaints.
- Escalating customer calls and e-mails as appropriate PMs and Customer Service Team as appropriate
- Making outbound phone calls relating to the collection of arrears, where applicable to Housing Associations and multi-property owners.
- Liaising with the Property Managers to ensure the appropriate course of action before placing customers with debt collection agents and where relevant ensure Client Director approval has been obtained.
- Negotiating payment plans for property owners and bi-monthly payment reconciliations to ensure payments are made and management of this process
- Debtor reporting and chasing up of outstanding credit control items
- Working alongside Credit Control Manager to ensure work is fully completed to a high standard
Essential Skills
- Good level of proficiency with Microsoft Word and Microsoft Excel.
- Excellent communication skills, both verbal and written.
- A confident and assured telephone manner.
- Exceptional organisational skills and ability to work to deadlines.
- An effective and enthusiastic team player.
- Motivated and target driven.
- Strong attention to detail and high level of accuracy.
- Ability to work on your own initiative.
- Capable of working under pressure during busy periods.
- Experience of high-volume data management, transactions and controls.
- Multi-mailbox management.
- A desire to collect debt
Bonus Skills
- Previous credit control experience
- Lease and Property Management knowledge
- Experience of using QUBE system.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves.
We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
BACK TO ALL VACANCIES
Credit Control Administrator in Salisbury employer: Fexco
Fexco is an excellent employer that values its employees by offering a competitive hourly rate of £13.23 and a range of benefits, all within a supportive work culture that prioritises customer service excellence. Working as a Travel Money Advisor in the vibrant Sainsbury's Thanet location provides unique opportunities for personal growth and flexibility, making it an ideal choice for those seeking meaningful part-time employment.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Control Administrator in Salisbury
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Fexco. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Credit Control Administrator in Salisbury
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Fexco.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Fexco's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Fexco
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Fexco.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Fexco will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Fexco employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
