Sales Advisor (Portsmouth)

The successful candidate will be responsible for:

• Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales

• Achieving and where possible exceeding individual and team sales and service targets

• Identifying opportunities to cross sell various products and services

• Effective and accurate cash handling and reconciliation

• Ensuring the store meets all operational standards and the highest levels of presentation are always maintained

• Adhering to all Company Policies including Health and Safety, AML and Security

• Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met

• Ensuring telephone calls are answered in a prompt, polite and professional manner

• Undertake marketing initiatives, to promote the Bureau and increase brand awareness

• Ensuring all point of sale and company material is displayed correctly and in working order

• Demonstrable excellent customer service experience ideally obtained in a cash handling environment

• Experience of working with foreign currencies is preferred

Competencies required:

• Demonstrable superior customer service skills

• Numerate, with excellent accuracy and an eye for detail

• Comfortable communicating on all levels including within the business and to external customers and suppliers

• Must be flexible and have a can-do attitude and approach

We have an exciting opportunity for a Retail Sales Advisor to join our team in our Portsmouth store.

This is a permanent part-time role working 12 hours per week across 2 days. One of these days will always be Saturday, while the second day will alternate between either a Sunday or a weekday. You’ll need a flexible approach to your working hours as overtime to cover holidays will also be required from time to time.

We offer a competitive salary, paying £12.00 per hour, and great benefits which include: an annual discretionary bonus, a quarterly targeted bonus scheme, 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme. You’ll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.