Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage customers, maximise sales, and handle cash with precision.
- Company: Join Currency Exchange Corporation, a leading UK foreign exchange provider since 1996.
- Benefits: Enjoy competitive pay, bonuses, 28-31 days holiday, and a BUPA medical cashplan.
- Why this job: Be part of a passionate team, enhance your skills, and make a real impact.
- Qualifications: Customer service experience is essential; cash handling and foreign currency knowledge preferred.
- Other info: This is a flexible 6-month contract, working 12.5 hours per week.
As one of the UK’s largest independent foreign exchange providers, Currency Exchange Corporation (CEC), part of the Fexco Group, is a leading provider of complete FX services. Since it was established in 1996,CEChas been driven by a spirit of innovation and focus on customer experience in the provision of travel money.
We have an exciting opportunity for a Retail Sales Advisor to join our team in our Bristol store.
This is a 6 Month Fixed-Term contract, working 12.5 hours per week across 2 days. These days will be every Saturday as well as one day during the week. You\’ll need a flexible approach to your hours, and overtime to cover holidays will also be required from time to time.
We offer a competitive salary, paying £12.21 per hour, and great benefits which include: an annual discretionary bonus, a quarterly targeted bonus scheme, 28 days holiday increasing to 31 (pro rata) with service, enrolment on a BUPA medical cashplan, discounted travel money, free uniform, and a full training programme. You\’ll work alongside an extremely passionate and friendly team who genuinely care about the success of our business.
Main Responsibilities
The successful candidate will be responsible for:
- Identifying and delivering customer requirements, meeting and exceeding their needs and maximising sales
- Achieving and where possible exceeding individual and team sales and service targets
- Identifying opportunities to cross sell various products and services
- Effective and accurate cash handling and reconciliation
- Ensuring the store meets all operational standards and the highest levels of presentation are always maintained
- Adhering to all Company Policies including Health and Safety, AML and Security
- Dealing professionally and knowledgably with all customer complaints/queries ensuring a satisfactory conclusion is met
- Ensuring telephone calls are answered in a prompt, polite and professional manner
- Undertake marketing initiatives, to promote the Bureau and increase brand awareness
- Ensuring all point of sale and company material is displayed correctly and in working order
Qualifications and Experience required:
- Demonstrable excellent customer service experience ideally obtained in a cash handling environment
- Experience of working with foreign currencies is preferred
Competencies required:
- Demonstrable superior customer service skills
- Numerate, with excellent accuracy and an eye for detail
- Comfortable communicating on all levels including within the business and to external customers and suppliers
- Must be flexible and have a can-do attitude and approach
#J-18808-Ljbffr
Sales Advisor (Bristol - 6 Month Fixed Term Contract) employer: Fexco
Contact Detail:
Fexco Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Advisor (Bristol - 6 Month Fixed Term Contract)
✨Tip Number 1
Familiarise yourself with foreign currencies and exchange rates. Understanding the basics of how currency exchange works will not only boost your confidence but also impress the hiring team during any discussions.
✨Tip Number 2
Showcase your customer service skills by preparing examples from your past experiences. Think about specific situations where you went above and beyond for a customer, as this will demonstrate your ability to meet and exceed customer needs.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since the role requires a can-do attitude and adaptability, emphasising your willingness to cover additional shifts or adapt to changing schedules will make you stand out.
✨Tip Number 4
Research Currency Exchange Corporation and its values. Understanding the company’s focus on innovation and customer experience will help you align your answers with their mission, showing that you’re genuinely interested in being part of their team.
We think you need these skills to ace Sales Advisor (Bristol - 6 Month Fixed Term Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and cash handling. Emphasise any previous roles where you exceeded sales targets or dealt with foreign currencies.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet customer needs. Mention your flexibility and willingness to work varied hours, as this is crucial for the role.
Highlight Relevant Skills: In your application, focus on skills such as numeracy, attention to detail, and effective communication. Provide examples of how you've successfully handled customer complaints or queries in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Fexco
✨Showcase Your Customer Service Skills
Since the role requires excellent customer service experience, be prepared to share specific examples of how you've successfully handled customer interactions in the past. Highlight any situations where you exceeded customer expectations or resolved complaints effectively.
✨Demonstrate Your Numeracy Skills
As cash handling is a key responsibility, make sure to mention your comfort with numbers and attention to detail. You might even want to prepare for some basic calculations or scenarios that could come up during the interview.
✨Research Currency Exchange Trends
Familiarise yourself with current trends in foreign exchange and travel money services. Showing that you have an understanding of the industry will demonstrate your genuine interest in the role and the company.
✨Prepare for Flexibility Questions
Given the need for flexibility in working hours, be ready to discuss your availability and willingness to cover shifts. Highlight any previous experiences where you adapted to changing schedules or took on additional responsibilities.
